"For the most part the staff at check-in out was great the issue with the hot tub not opening till 9 in the morning is rather disappointing as a frequent guest in the past I enjoyed being able to go early and there and then have my breakfast after speaking of which has really deteriorated there were no forks no eggs no cups for the juice I had to keep asking for things and the quality of the food is diminished, I had requested a pet free environment as to the severity of my allergies upon arrival I needed to fill out a form for a pet and they charged me $47 too much which they then had to reimburse and I had requested no pets the fact that they even allow the pets to use the elevator is somewhat of a contamination for people with severe allergies this did affect me as a person that suffers from anxiety and I am unable to have a pet to soothe my soul I think people should take into consideration that allergies are also a type of sickness and to be more considerate to the people that have them"
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