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"Location was great and having onsite parking was perfect. Pool was good too and not too busy. Room was good, but the smell of carpet deodoriser was too much as we walked in. The washing machine didn’t seem to work properly which would explain the dirty cutlery and crockery. Hot water in the taps was an issue to get on, it would only heat up when the hot shower was running. Staff looked like they didn’t want to be there and when asking for some things you could see they didn’t want to get it for you"

"Only thing that I can fault was no exhaust fan in bathroom, otherwise excellent , very friendly accomodating staff and a very enjoyable stay, excellent location and only a 2 minute walk to tram stop that took us to connecting airport bus , thank you for making our trip more enjoyable and hassle free"

"everything was great but we preferred our stay previously in room on 19th floor, this time 4th floor, definitely if staying longer would prefer higher floors otherwise clean, everything including washer and dryer, just perfect."

"Brekfast needs more options in hot food and specifically . Thanks "

"on our arrival we were told our booked room had a person with the same name. Reception told us they would upgrade us but it would take some time. they gave us a $50 voucher for the adjacent restaurant which cost us $130 for a light meal. I had to ask for an engineer to fix a very noisy exhaust fan. would not go back"

"A lovely stay. Amazing location. Easy, friendly checkin. Nice choice of indoor/outdoor swimming pools. "

"NA"

"Novotel was good , I stayed for 5 nights. It’s not bad. I wasn’t expecting high class luxury anyways, what you pay is what you get. They can improve on breakfast environment. The dining area definitely needs an upgrade."

"The location is great."