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"Great Hotel with lovely staff "

"The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19."

"Excellent hotel overall."

"This hotel was more than we expected! Stunning grounds. Delicious restaurants. Plenty of activities. And a pool complex! Complete with water slide! Don’t miss the beautiful opportunity to take a photo in the front lobby of the volcano in the background! So many great photo ops right at this hotel! "

"Best of the golf course hotels in my opinion "

"Great place to stay, amazing friendly staff, shuttle provided daily if you want to visit Ubud city…….having a private pool was fabulous, you also have the choice to use larger pool near reception area………"

"Nice"

"Hotel was okay.. but the reservation guy and on duty manager were terrible.. duty manager won’t answer your call, reservation guy ask me to call every 10minutee.. crazy!! Non responsive!! "

"Amazing experience at this hotel. Special shoutout to receptionist Fikri who was always brilliant and Yoga the housekeeper who was always amazing too. "

"All the staff at the hotel were excellent and I cannot fault the service and attention to detail. One of the Customer Service went above and beyond (IRA) who assited with taxis and translating my requirements and also assisting in extending my stay ensuring I got the best deal. The room I had was a garden room and although spacious it was poorly equipped and in need of modernisation as decor very tired also a nice touch would be to provide bottled water on a daily basis. The breakfast on site is...