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"The location is beautiful and understandable that it is in an ancient rainforest, however it doesn’t excuse the mould in some of the rooms or the hair that was clogging the sinks and showers. On arrival we decided to have lunch as they prepped our room, we found flies in our salads, not one but three. We had a 1.5 year old with us, so you can only imagine our shock when the room smelt of damp. They finally agreed to changing our room to only find more damp growing even on the pictures displayed...

"Great chalet style property with excellent facilities. Would recommend that the Spa focused on appointing more trained staff in specalised services. The restaurants were great! The buggy service was also good. Staff were very friendly."

"This is like paradise"

"room was comfortable but there was no service lift to go to upper floor which is a hassle for me as i have a big luggage with me. the water pressure in the shower was poor. serivce at the cafe d'luaq was also slow. other than that it was a pleasant stay"

"Their team were very kind to us."

"Staff yg cekap dan mesra pelanggan, bilik yg selesa untuk sekeluarga, kolam yang besar. Overall memuaskan hati seisi keluarga.."

"Everything good"

"Classy, elegant, and quite, and the spa was wonderful! "

"Mostly good and convenient for us."

"The resort is vast and a complimentary shuttle bus service is needed between locations. The facilities and staff are first class. I thoroughly enjoyed my week long stay in a Rainforest chalet. I saw lots of native wildlife whilst there. I would recommend this resort to anyone visiting Langkawi."