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"Staff were helpful and polite. The room was clean, with an excellent view. But the bed was not very comfortable, and the heating was not brilliant. The fixtures and fittings were worn and dated. Breakfast was ok, but could do with a decent coffee machine as you would find in similar setups. So in short, a potentially lovely place that just needs investment to upgrade it."

"Room was clean and staff were wonderful "

"Tight parking. Good stay"

"Only stayed overnight for early flight, room rate and room was good, bar and meals were expensive for what was provided. Not good value."

"It could do with a bit more attention around the back of the bed and cupboard as it was a little bit dusty, but other than that the room was very clean. Bathroom was very clean. I couldn't work out how to turn on the tv, so i left it and watched YouTube on my phone. The breakfast staff were very friendly and helpful. Shelley, the bar staff was helpful also, she is a credit to your team. I would stay there again in the future."

"Parking easy clean rooms friendly staff excellent breakfast"

"Room was clean, staff friendly and breakfast was excellent "

"Huge room with very comfortable beds, immaculately clean. Pool and gym clean and functional. Very friendly staff in reception and the restaurant Great stay."

"Perfectly clean room near Newcastle city centre. Perfect for what we needed"