"The front desk staff, both when I was checking in and checking out, were both very friendly and helpful. The only negative comment I have is taking a shower in the morning. I messed with the hot and cold for at least 15 minutes trying to get the water just warm, not scalding hot or freezing cold. It never did get warm so my shower was one of the worst ones I've ever taken. On top of the water temperature issue, when I was finishing my quick shower, I looked out from the curtain and saw that my slippers were really wet. I found where the problem was - the shower head that was attached to the pipe coming out of the wall had a serious'y strong stream of water going right out the side of the shower at the top of the curtain which caused a large flooded area of the bathroom floor. I used extra towels to lay on top of the water to sop it up and so that I wouldn't slip. I shared this info with the front desk person as I was checking out and she apologized saying that she'd speak with her manager so that I would get a voucher through the mail for a free night's stay at any Drury due to this serious problem. That was a very generous gesture. I just hope that I do get that voucher. Otherwise, I won't be booking at a Drury in the future."