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"Room was lovely with pet bowl and treats. Bed super comfy . Breakfast and dinner weee delightful . Real fires on in bar and dining room Lovely relaxing hotel "

"Really nice experience staff cery attentive lovely breakfast and great location."

"Lovely location and looks like a good gym although didn’t have time to use. No one available at bar etc as limited staff but got served. Extra charge for late check out and breakfast average, not cooked fresh on order"

"Lovely place, friendly staff, good food and nice selection of beer on tap. Will definitely look forward to going back. "

"Room was lovely. Can't comment on food as didn't eat there."

"Welcoming for dogs - they provided dog towel and dog blanket as well as dog bowls and rubber mat. Great location and also right beside the bus stop too if you want to catch the bus."

"Our suite was perfect for a 2 night stay. The facilities were excellent: swimming pool, sauna, table tennis, squash and fitness room. All set in lovely surroundings near Ballater. Really enjoyed a relaxing break"

"Everyone friendly, rooms looked up to date but just had a feeling of lack of care, dusty, small, old style bathroom, feeble electric shower "

"Room extremely dirty Shower tray was unclean with dirt at bottom Corners of toilet and rooms full of dust Radiators dusty Window sill and skirting had not been cleaned for months Moved to a different room- Spent at least 15 minutes getting the correct key from receptionist - eventually was given a master key since they could not get a key for the room one light in bathroom not working Smoke detector missing from roof Receptionist was pleasant and helpful but requires training Gentleman on duty told us the reason for the room not being cleaned was that the housekeeper was rushed to hospital the night before but that was not substantiated by other staff Another member of staff said that the person cleaning the room had only been in post for a month so he was bound to make mistakes! The gentleman also questioned,infront of other people, why I had bar glasses in my bag - very embarrassing! I explained that the girl behind the bar who was also the receptionist said to take the glasses with me up to the bedroom Dreadful experience overall"