8/10 - Tốt
Sukaina
Đi cùng bạn đồng hành
15/12/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Upon arrival at Iberostar Eolia Selection, we were somewhat disappointed. Nobody came to greet us or assist with our luggage, and when we were handed our room key, no information was provided about the hotel’s activities, where to collect beach towels, or other essential details one would expect from a 5-star establishment. The first impression, unfortunately, did not reflect 5-star service.
As our stay went on, however, things improved significantly. Mimita, Lamia, and Rim at reception were exceptionally friendly and accommodating, making us feel more welcome.
The restaurant was another highlight of our stay. Both the indoor and outdoor dining areas were beautiful, offering a wide selection of delicious food. That said, clearer labeling of dishes, desserts, and fresh juices would be very helpful, as many items were unlabeled. The staff were consistently cheerful, attentive, and eager to help. It would also enhance the experience to have someone at the restaurant entrance to guide guests through the buffet and highlight special offerings such as the outdoor BBQ, which we only discovered by chance.
Our room was spacious, spotless, and well-maintained, providing everything we needed for a comfortable and relaxing stay.
The true highlight, though, was the beach. Always kept clean and orderly thanks to Kursiya, who was incredibly attentive and always ready to help us find a sunbed. The sea itself was stunning crystal-clear with a brilliant aqua-turquoise hue.
Sukaina
Lưu trú 3 đêm vào Tháng 9, 2025
