"We had a problem with our room, after trying to fix it the Cruise Manager gave us an upgrade which we were delighted about. Everything else on the Ship was great."
"Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out. "
"Great hotel, stayed here purely for the cruise around halong bay, and would definitely stay here again. had an amazing spa as a bonus. Highly recommend. "