"Cleaning staff was great, view was really nice. Property was nice. But the not so nice, seen a scorpion that was kinda scary. Seen 3 cockroaches, 2 pretty big spiders. Kinda sucks you have to ask the staff to turn on the hot tub. Min fridge/bar treats pretty expensive. Getting to and from the place was a bit of a mission. But over all would stay there again."
"This is a beautiful and peaceful hotel with excellent customer service.
I have nothing bad to say about it. It excedeed my expectations. There is a lof of flexibility to have breakfast as there is no limited schedule same as the other services like the sauna, jacuzzi and turco which are opened 24/7. Highly recommeded."
"Un gran hotel super comodo, limpio, centrico me encanto el desayuno... Fue una gran experiencia... personal muy amable... Todo nos encanto! super recomendado."
"Staff was friendly and helpful even before we got there, breakfast was amazing every morning as was all food served. Assistance with coordinating trusted drivers to/from the airport was so helpful! Having the hike to the waterfalls on site was the perfect daily activity."
"The staff was really friendly and helpful even though there was a slight language barrier. The hotel is situated walking distance to the malls, endless restaurants and bars. There were two equipment breakdowns that could have impacted our stay but was resolved rather quickly with endless apologies. The only downside was the suite didn't have a microwave so I has to ask the staff to reheat food. Overall it was a pleasant exprerience with the hotel, staff and amenities. I will definitely visit again!"