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"We were given the 2 day beak as a gift. Unfortunately, our stay was not as we expected. Arrived at check in and had booked a king executive room but was told off by the staff member at reception for not booking a dog friendly room. I explained that I didn't see this instruction on the website but I was told again that "the instructions were there" Got a room which we were told that was an exec queen and didn't charge for the dog and that we had actually ended up saving money so we thought this was good. We arrived at our room and it was so disappointing. Room was tired, sofa was threadbare, no pictures on wall and the bathroom was in a bad state of repair including hairs in the bath drain. Really disappointed but because we had the dog, we didn't want to complain. On the 2nd day and after coming back to the hotel, the room had been tidied but teacup unwashed and bed just pulled up. One towel changed and no cleaning done. Holidays are not always about spending time in a hotel but the nicest thing after a day out is coming back to your room to relax - unfortunately we didn't feel relaxed at the hotel at all. Breakfast on the second morning not available at the hotel and we had to go to another hotel - we got a letter but no reason given for this. We won't be returning to the Buchanan Arms Hotel; so disappointing and especially since this was a treat from a very special relative."

"Really enjoyed our stay. Comfrtable room, lovelyevening meal"

"I stayed here for two nights and there was a few things I was happy with. When booking double bed, I didn’t like having two single beds pushed together. The carpet was filthy with hair everywhere. A positive is the scent of the body wash and shampoo. Very good shower"

"One of my absolute favourite hotels!"

"Great staff and brilliant food!"

"Premier Lodge is always my first choice when I’m staying in the area, and that comes down to one thing above all else – the staff. They are genuinely first class. Every interaction is friendly, professional, and nothing ever feels like too much trouble. You’re always met with a smile, and there’s a real sense that they care about your stay. The hotel itself is consistently clean, comfortable, and well run, but it’s the people that make the difference. They set the tone and make it an easy decision to return time and again. Reliable, welcoming, and a level of service that stands out."

"Great staff, great breakfast."

"This was an excellent stop. We were all so tired and relieved to find how good the restaurant was. You may need a reservation, it was busy when we were there mid April. Quiet rooms, comfy beds, excellent water pressure. Beautiful room decor. "

"First time staying at the Crieff Hydro, and we'll definitely be back again. All the staff not just reception but all over the hotel were extremely pleasant and helpful and took an interest in what you were doing and where you were from etc, very chatty. The Meikle restaurant is very nice and the menu although not expansive, has a good choice, especially the French onion soup, which is delicious. The overall look of the reception area and garden room is lovely and plenty of nice seating areas all around, our room was very spacious and comfortable, and although no air conditioning, they provided a very good upright fan, as only one of the windows opened very slightly. If you're looking to get your steps up, the room we were in was at the end of two very long corridors, there is a lift, but it only gets you halfway there, we were in room 179. Overall thoroughly enjoyed our stay, just what the doctor ordered."