Khách sạn Dowagiac

"The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and...

"Wonderful hotel! We were on the 21st floor!! Great view! Room was amazing and very clean! Has a blast! "

"Changed our original itinerary to this hotel due to it having a pool and hot tub. Hot tub was broken and pool was ice cold. Shower water didn't stay hot and the way the room was set up couldn't see the TV.. Very disappointed with this hotel. Had to go all the way down to the front desk just to get ice also. Not at all what I was expecting. "

"It was perfect."

"Everything was very nice , friendly staff"

"Everything was great! Nice and simple hotel "

"Better continental breakfast. Add hot food"

"Everything good"

"The property is under a large renovation with the lobby area completely unavailable. This should have been on the website as a warning. When i arrived, they couldn't find my reservation but were eventually able to discover that it was sent to them for the wrong date and they were able to accommodate me."

"Better not charge me !! Your ad on shoi am adws pool and whirlpool . The absolute 1st picture . I called a week before I went . They told me the pools were good . I get there? Pools are closed for the winter. . "

"Well located. Really nice breakfast."

"Excellent "

"Staff very nice, room clean."

"Pool was closed for the whole stay, no hot tub even though one is pictured, blurry tv, terribly thin pull out mattress, dirty box spring, dirt or something else smeared on walls. Shower was painful to stand in due to the curvature, no conditioner. Staff was friendly. "

"I called and canceled, yet you still bill me "

"EN 5 DIAS ME HICIERON LA CAMA UNA SOLA VEZ, TODOS LOS DIAS SE DESCONFIGURABA LA TARJETA DE LA HABITACION Y CADA VEZ QUE LLEGABA A MI HABITACION, A 100 METROS DE LA RECEPCION, DEBIA VOLVER A CARGARLA, UNA INCOMODIDAD TOTAL, DESAYUNO, MUY MUY MALO."

"I have stayed at this location several times for business trips and the staff is always friendly and helpful but on this last trip they went above and beyond. Partcularly the night auditor and manager (sorry I forgot names) My work assignment got extended and the hotel was fully booked due to a hockey event but the night auditor continuously monitored for cancelations to be able to extend my booking. The night manager helped expedite this and was extremely helpful as well. She even extended my...

"Clean and quiet"