Palette Phoenix Hotel

Property class: 3

Choose dates to view prices

Gold Souk is located near Palette Phoenix Hotel, which provides laundry facilities, a full-service spa and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single

A hotel room with a large bed, two armchairs, a small round table, and a nightstand with a lamp.

Standard Single

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double - King

A hotel room with a red headboard, white bedding, a marble accent wall, a wooden nightstand with a phone, and a brown chair.

Standard Double - King

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double - Twin

A hotel room with two single beds, a wooden headboard, a bedside table with a phone, and a wall-mounted air vent.

Standard Double - Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Triple

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Suite

A neatly made bed with a wooden headboard, two bedside lamps, and a patterned floor.

Executive Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Family Room

A hotel room with two beds, a desk, a chair, and a small table.

Standard Triple Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

A hotel room with four beds, a desk, a chair, and a TV.

Quadruple Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About the area

Deira, a neighbourhood in Dubai, is home to Palette Phoenix Hotel. The area's natural beauty can be seen at Dubai Creek and Jumeirah Beach, while Museum of the Future and Wild Wadi Water Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Dubai Tennis Stadium or Coca-Cola Arena.
Map
28, St.28 C, Community 118, Nakheel Area, Dubai, Dubai, 39674

What's nearby

  • An indoor seating area with large windows overlooking a Starbucks.
    Al Ghurair Centre
    6 min walk - 0.6 km
  • A traditional building with arched windows and a covered walkway.
    Naif Souq
    11 min walk - 0.9 km
  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    13 min walk - 1.2 km
  • A display of various gold jewelry items, including bangles, necklaces, and earrings, in a store.
    Gold Souk
    18 min walk - 1.6 km
  • Burj Nahar Mall
    4 min walk - 0.4 km

Getting around

  • Baniyas Square Station
    10 min walk
  • Dubai (DXB-Dubai Intl.)
    15 min drive

Restaurants

  • KFC
    1 min walk
  • Zutto Suki Ramen
    7 min walk
  • Lanzhou Noodles Restaurant
    7 min walk
  • McDonald's
    6 min walk
  • Pappa Roti
    7 min walk

About this property

Palette Phoenix Hotel

  • Hotel near Dubai Creek
  • Located close to Gold Souk, Palette Phoenix Hotel provides laundry facilities, a full-service spa and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), a banquet hall and 1 meeting room
    • A lift, tour/ticket information and a front desk safe
    • A reception hall, luggage storage and a 24-hour front desk
  • Room features
  • All 78 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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Frequently asked questions

Is Palette Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palette Phoenix Hotel?

Palette Phoenix Hotel doesn't offer parking.

What time is check-in at Palette Phoenix Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palette Phoenix Hotel?

Checkout is at noon.

Where is Palette Phoenix Hotel located?

Located in Deira, this spa hotel is within 1 mile (2 km) of Burj Nahar Mall, Dubai Creek and Gold Souk. City Centre Deira is 2.3 mi (3.7 km) away. Baniyas Square Station is 10 minutes by foot and Salah Al Din Station is 11 minutes.

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Reviews

Palette Phoenix Hotel Reviews

6.2

6.2

Cleanliness

5.0

Location

6.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 8 out of 32 reviews
Rating 4 - Poor. 5 out of 32 reviews
Rating 2 - Terrible. 6 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Very helpful staff
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Service is no good and cleaning service cherge 35 Derham. Also early check-in 100 derham charge. No clean no tisu no wifi .
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service

Nice

Very nice stay
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness
Everything was okay, Patson only got distracted by fire, expedia team and hotel team did a great job to make sure we had accommodation for the night
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quant place. The place is older snd a little tired
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
No good customer service not warm welcome
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Hassan is the only good thing about this hotel. I booked 7 days but had to aftet 2 nights due to EXCESSIVE maintenance work very early in the morning. Not recommended
Stayed 7 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Below standards

Checkin was ok, the hotel staff was ok at the beginning but this changed after the 1st day, the state of bathroom was below standards, we found previous guests cleaning tissues at the bed, a spare hair drier was given to us, the bed sheets was never replaced during our 5 night stay as well as the both bins , they should be better trained.
Stayed 5 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not recmonded

in bathroom no shower screen only shower tray no towels in bathroom at all room dirty look and smelly
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This was quite possibly the worst hotel experience I've ever had. The hotel is run down, with fittings broken or falling off. It was so noisy inside the hotel overnight, the lift continually making a pinging noise, sound of running water during the night. Tea/coffee making facilites supplied but without a kettle!! How it's rated 3* I'll never know. Fortunately I only chose this hotel as it was close to people I was seeing so spent little time in there. I cannot state this enough.. avoid this hotel.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, el personal muy amable y todos te ayudan con todo lo que les sea posible, gente cálida y acogedora, te hacen sentir en casa
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel some like old but do clean
Stayed 2 nights in Feb 2022
Verified review

6/10 Okay

Liked: Staff & service
Nette Hotelteam,Frühstück nicht so lecker u.einfach,Badezimmer alt,Zimmer okay
Stayed 2 nights in Oct 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Ordinary Hotel

Only thing i like was Internet which was fast. Else Just an Ordinary Hotel with No Parking. Location is too noisy.
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Nice Photoshopped Picture of the hotel.

The hotel was just ok. Nothing more. I don't know their standards of cleanliness but it was a little less than what I am used to. I made a joke to a friend who was with me that some one was stabbed in the elevator. I said that because there were mysterious stains all over the carpet. Parking was a huge issue. There was a parking lot right next door, but this hotel is in a pretty sketchy neighborhood and the guy who owned the parking lot decided that rates went the second night that we were there. The bathroom was tiny and even though the beds were made I never got the feeling that the place was "clean." The biggest disappointment was the fact that the hotel was in a very crowded and noisy area. You could easily hear everyone outside at night and in the morning.
Verified review

10/10 Excellent

Stayed 11 nights in Mar 2026
Verified review

4/10 Poor

Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 18 nights in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024