The Concierge

4.0 star property
Suburban Durban guesthouse in Windermere with free parking

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Photo gallery for The Concierge

Terrace/patio
Terrace/patio
Exterior
Premium bedding, in-room safe, desk, soundproofing
View from room
The Concierge in Windermere offers a tranquil retreat with on-site cafes for coffee, a peaceful garden to unwind, and a business center for work needs. Helpful multilingual staff and convenient laundry services enhance the stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room, Bathtub, Courtyard Area

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Ceiling fan
Deep-soaking bath
Separate bath and shower
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Patio, Garden Area

Highlights

Patio
Soundproofed
Air conditioning
TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, Patio, Garden Area

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Ceiling fan
Rainfall showerhead
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
37-43 St Marys Avenue, Durban, KwaZulu-Natal, 4001

Getting around

  • Durban (DUR-King Shaka Intl.) - 23 min drive

About this property

The Concierge

Upscale boutique guest house near Durban Beach
2 coffee shops/cafes, a garden and dry cleaning/laundry services are just a few of the amenities provided at The Concierge. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a computer station
  • A reception hall, free newspapers and a 24-hour front desk
Room features
All guest rooms at The Concierge boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • 32-inch TVs with cable channels
  • Furnished balconies or patios, electric kettles and ceiling fans

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: ZAR 120 to 150 for adults and ZAR 100 to 100 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of ZAR 250; reservation required
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 8 buildings
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 120 to 150 for adults and ZAR 100 to 100 for children
  • Hosted evening meal: ZAR 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Concierge Durban
Concierge Hotel Durban
The Concierge Boutique Bungalows Hotel Durban
Concierge House Durban
Concierge Guesthouse Durban
The Concierge Durban
The Concierge Guesthouse
The Concierge Guesthouse Durban

Frequently asked questions

Is The Concierge pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Concierge?

Self-parking is free at this property.

What time is check-in at The Concierge?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Concierge?

Checkout is at 11 AM.

Does The Concierge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Concierge located?

Located in Windermere, this boutique guesthouse is steps away from St. Mary's and Florida Road. Royal Durban Golf Club and African Art Centre are also within 10 minutes.

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