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Mercure Hotel Düsseldorf Süd

Hotel in Düsseldorf with 24-hour front desk and restaurant

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Take advantage of a terrace, a garden and dry cleaning/laundry services at Mercure Hotel Düsseldorf Süd. In addition to a bar and a business centre, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry
  • Pet-friendly

About the area

Map
Am Schönenkamp 9, Düsseldorf, NW, 40599

Getting around

  • Düsseldorf Eller Süd Station - 4 min drive
  • Düsseldorf Reisholz S-Bahn - 17 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

About this property

Mercure Hotel Düsseldorf Süd

Hotel near Mitsubishi Electric Hall
Consider a stay at Mercure Hotel Düsseldorf Süd and take advantage of a terrace, a garden and dry cleaning/laundry services. Free WiFi in public areas, with a speed of 25+ Mbps, is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • A vegetable garden, smoke-free property and a gift shop
  • Luggage storage, a lift and meeting rooms
Room features
All 121 rooms feature comforts such as laptop-compatible safes, in addition to thoughtful touches such as WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with premium channels
  • Heating, daily housekeeping and desks

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The price is 2.082.510 ₫
2.413.334 ₫ total
includes taxes & fees
14 Dec - 15 Dec
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Parking on site (EUR 13 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,552 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 28 March 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Fee for in-room wireless Internet: EUR 0 per day (rates may vary)
  • Self-parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Düsseldorf Süd Duesseldorf
Mercure Düsseldorf Süd Duesseldorf
Mercure Düsseldorf Süd
Mercure Hotel Düsseldorf Süd Düsseldorf
Mercure Düsseldorf Süd Düsseldorf
Mercure Düsseldorf Süd
Hotel Mercure Hotel Düsseldorf Süd Düsseldorf
Düsseldorf Mercure Hotel Düsseldorf Süd Hotel
Hotel Mercure Hotel Düsseldorf Süd
Mercure Dusseldorf Sud
Mercure Hotel Düsseldorf Süd Hotel
Mercure Hotel Düsseldorf Süd Düsseldorf
Mercure Hotel Düsseldorf Süd Hotel Düsseldorf

Frequently asked questions

Is Mercure Hotel Düsseldorf Süd pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Süd?

Self-parking is available for EUR 13 per night.

What time is check-in at Mercure Hotel Düsseldorf Süd?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Süd?

Checkout is at noon.

Where is Mercure Hotel Düsseldorf Süd located?

Located in Stadtbezirke 09, this hotel is within 3 miles (5 km) of Classic Remise Duesseldorf, Benrath Palace and Rhine. University of Duesseldorf is 3 mi (4.8 km) away. Düsseldorf Reisholz S-Bahn is 17 minutes by foot and Eller-Vennhauser Allee U-Bahn is 23 minutes.

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Mercure Hotel Düsseldorf Süd Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 219 reviews
Rating 8 - Good. 101 out of 219 reviews
Rating 6 - Okay. 38 out of 219 reviews
Rating 4 - Poor. 20 out of 219 reviews
Rating 2 - Terrible. 19 out of 219 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Dusseldorf 👍
Stayed 1 night in Sep 2021

8/10 Good

Bethanie

Liked: Cleanliness, staff & service
Was a very nice hotel, staff are friendly and helpful, close to good bus rote to get to main city and not fair from supermarket or other food places, only wish the rooms were abit more soundproof as could hear other guests slamming doors and playing instruments, but otherwise good hotel to stay in.
Stayed 7 nights in Dec 2023

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and eager to help. Apart from some stains on the wall that looked like coffee spillage, the room was very comfortable and clean, with a nice roomy bathroom and spacious shower. It's easy to go to the city centre by bus (about 20 minutes transit) as a bus stop is very close, but the hotel is not in a very exciting area.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free WiFi should have been provided by the hotel, but tried to connect and was asked to pay €9,90 which is ridiculous
Stayed 1 night in Mar 2024

6/10 Okay

Abhishek

This property was under construction, hence no air condition and referigirater was working. Overall the property was messy due to construction work ongoing at the property
Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Komplizierter Check-in wg. lokalen Steuern, WLAN funktionierte nicht auf den Zimmern, Sonst Zimmer ok, Frühstück vollkommenen in Ordnung, Parkplatz für 13,- EUR viel zu teuer
Stayed 1 night in Mar 2024

6/10 Okay

André

Liked: Staff & service
etwas in die Jahre gekommen, im Restaurant Bereich flackerte zwei Tage eine Lampe an der Decke
Stayed 1 night in Jan 2024

8/10 Good

Erik Lykke

Liked: Cleanliness, staff & service, room comfort

Under renovering

Hotellet var under renovering. Det var fugtigt og lugtede. Hotellet burde måske være lukket under renovering.
Stayed 1 night in Sep 2023

8/10 Good

Iris

Liked: Cleanliness, staff & service, amenities
Personal Frühstück und Zimmer sehr gut Das Hotel wurde Renoviert,Flur mit abgeschlagenen Putz , keine Klimaanlage deswegen Samstag Sonntag kein Restaurant
Stayed 2 nights in Sep 2023

4/10 Poor

Hans-Joachim

Disliked: Cleanliness, property conditions & facilities

Preis Leistung stimmt nicht

Teilweise recht alt. Zimmer ok, Bad sehr eng. Service sehr verbesserungsbedürftig und nicht zeitgemäß
Stayed 3 nights in Aug 2023

4/10 Poor

Sophia

Disliked: Property conditions & facilities
Leider sehr runtergekommen!
Stayed 1 night in Aug 2023

8/10 Good

Ronny

Liked: Cleanliness, staff & service
Das hotel ist okay für den Preis Aber das Hotel ist sehr abgenutzt Zimmer Türklinke ist fast abgefallen
Stayed 1 night in Jul 2023

4/10 Poor

Gholamreza

Liked: Staff & service
Disliked: Cleanliness
Is heel erg afgelegen en hotel was met werkzaamheden en luitachtigen personeel prima maar ver van alles Deze hotel raad ik niet aan Was ook niet goedkoop ik heb 260€ voor 2 nachten betaald
Stayed 2 nights in Mar 2023

6/10 Okay

evert-jan

Liked: Staff & service
We hadden 2 kamers 1 kamer was goed andere had nogal wat mankementen verlichting koud water douche veel vlekken in vloerbedekking
Stayed 1 night in Jan 2023

2/10 Terrible

Suat

Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer stinkt und das Frühstück war nicht gut,Es eine Enttäuschung

4/10 Poor

Magnus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Die Konstruktion des Bades mit der Toilette ist miserabel. So hinter der Tür ä, das geht gar nicht. Dann war das Fenster nicht verkleidet, man hat so auf den Bauschaum geschaut!

6/10 Okay

Isolde

Disliked: Property conditions & facilities
Das Hotel bekommt im laufenden Betrieb neue Fenster und es war alles abgedeckt. Ich hoffe, sie erneuern danach auch den, trotz Abdeckung, sehr mitgenommenen Teppichboden.

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Zimmer war in Ordnung, Bad sauber. Die Hotelflure, Boden und Wände sehr schmutzig.
Stayed 1 night in Aug 2022

4/10 Poor

Marek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht empfehlenswert

Verschimmelter Salat vom Vorgänger im Kühlschrank. Türschlass kaputt. Fleckiger Teppich. Heruntergekommenes Gebäude.
Stayed 3 nights in May 2022

4/10 Poor

Georgos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlecht

Abgewohntes Hotel.dreckiger Teppich! Wird den Sternen nicht gerecht. Inkompetenzen, unfreundliches Personal an der Rezeption.
Stayed 3 nights in May 2022

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2022

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Günstig und ok

Das Hotel ist ein bisschen in die Jahre gekommen und etwas abseits vom Schuss. Für den Preis und für nur eine Nacht war es für uns aber ok.
Stayed 1 night in Apr 2022

6/10 Okay

Marko

Liked: Staff & service
Disliked: Property conditions & facilities

One night

Friendly personel, quickly check in and out. Carpet affect a little surprise and smell of mold. Lucky me only one night trip. Max three stars.
Stayed 1 night in Jan 2022

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food delicious
Stayed 1 night in Nov 2021

4/10 Poor

shakila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ils ont oublié le service client

l'établissement s'est fortement dégradé. Une chaise de bureau manquait, la lumière ne fonctionnait pas, les poubelles non vidées, le savon pas rechargé, le wifi pas performant: j'ai dû changé de chambre le front desk ne répond pas.
Stayed 3 nights in Sep 2021