Khách sạn East Bernstadt

"Clean rooms and bathrooms, fresh breakfast, staff was lovely. "

"it was alright"

"Hotel smell like new. Great place, everything brand new. Comfortable bed, nice area to cook something quick and easy. Great breakfast selection. Near to Cumberland Falls. "

"A"

"I never stayed at a hotel that I had to pay an extra $20.00 to he on the first floor. Especially after requesting first floor.,was told I booked 2 nd floor but she seen the request. I booked a standard room. Will never stay at a Best Western if that is there policy, or was it at this location. Will not recommend this location."

"Everything was great! The room was huge!"

"Well, I booked this property specifically because people had mentioned the WiFi was decent. We had a very important meeting we needed to do over zoom. The WiFi was not great. It failed miserably - and we were very nearly the only people there and it was 3 in the afternoon so probably not a lot of streaming or whatnot at that time - yet it could not sustain a simple zoom call. We had to switch to tethering on our phones - which was according to speed test more than 10 times faster down and 8...

"yes"

"Room sheets were stained and dirty room, crumbs on pull out couch and the couch was brike. We checked out and ghe hotel receipt was cheaper than what I paid on Expedia by over $30.00, which was disheartening. Would not recommend. "

"We had a newly renovated room which was lovely. Front reception staff are awesome. Front pathway gardens need some attention and lots of people don’t pick up after their dogs in the designated relief area. Annoying! Come on dog owners!!! "

"Didn't find the hot tub. "

"The staff was very cheerful and helpful, and the pool was a great temperature."

"The ice machine on our floor did not work and the bathroom wasn’t super clean, but other than that, everything was good! "

"This was a great hotel option. I just wasn't crazy about the price."

"Parking is easy and safe .They are pet friendly "

"Very comfortable stay in all aspects."

"This property was excellent for a pet friendly location at the price we paid. "

"Dirty and dingy. No evidence of maintenance inside and out. Tv was not user friendly. Had to call to get convoluted instructions. Husband nearly fell in shower because of slippery tub. Only thing good was coffee."

"I had a reservation for this location. I paid 185.00 plus tax for a room that the bed sheets had stains, I could not turn off the air because of a missing wall thermostat. Called the front desk, was told they were full and had no other vacant rooms. The hotel is under going construction, on top of that was missing buttons on the elevator, we got stuck on the elevator, the in door pool was not accessible, hampton inn suggested that i take my four grandchildren across the street let them swim...