Khách sạn Edroy

"Worst customer service ever was told I can check in at 2 Waited outside till 2 came back said we had to wait till 4 came back at 4 wasn’t ready till 5:30 on top of that I had gotten two rooms and only on was ready second was ready 30 mins later and ended up having someone walk into the room because the staff gave the same room to someone else and on top of that they tried charging me 3x the amount for two rooms instead of two payments for two nights will not be staying at this whole ever again"

"La atencion del personal fue buena, sin embargo la propiedad tenia un deterioro considerable... desde el elevador, hasta habitaciones con olor a humedad, las sabanas humedas, una cucaracha en el desayuno..."

"The breakfast selection was great. The staff were friendly. Easy access to highway."

"Staff was pleasant and helpful. Breakfast options were great and the room was comfortable."

"The crew checked in and went to work at 5:00pm after work at 1:30am they gave back keys and left, they never stayed in the rooms!"

"dirty restroom, dirty bed dirty. everything dirty sadly"

"Excelente servicio y atención por parte del staff, desayuno muy bueno"

"spiders and roaches in the bathroom"

"Inside and out was very dirty and old. Water barely trickled out of sink and shower. I’ve stayed in much better and cleaner hotels in Mexico. You must remove this hotel from your choices!!!"

"The first room we were in had a broken window and a broken mirror. They then moved us to another room, but there was no air conditioning, mold in the showers, and flies everywhere. The elevator was scary; it got stuck for a few seconds and made a loud noise. The staff was helpful."

"The room was very clean. We loved the affordable price being so close to the beach it is pet friendly and we must come back with our doggies"

"Overall we had a great stay. On check in day we got into town 40 minutes early (2:20pm) and decided to see if a room was available already. There was. However we did have to pay an early check in fee ($15). We were tired of driving and paid. The hotel staff was kind and there are sooo many great amenities especially if traveling with a group or kids. They have a nice pool, great seating area, hammocks, outdoor games and volleyball net. They have a virtual game room but we did not use this....

"Pay the extra money for the nicer motel"

"Great customer service."

"Do not stay here! No continental breakfast as advertised staff is very rude as well!"

"Very good"