"The property was clean, air conditions and other facilities in the property was in good working condition. The staff at the receptions were very kind and helpful. The swimming pool was clean and had always life guard around. The accommodation is about 15 to 20 mins drive to Las America, Los Christianos and the very popular Siam Park which was very good. We stayed for 7 days and we enjoyed our stay, we will definitely return and highly recommend the accommodation to others."
"Venue is wonderful and beautiful. However, for a 5* hotel and the brand The Ritz-Carlton, it could certainly do with some improvements.
1) Pool cleanliness: the pool is very filthy. We stayed for a week ar Tivoli before coming to the Ritz. The Tivoli Hotel pool is meticulously clean. The Ritz seems to not clean their pool regularly. Very disappointing for a 5* hotel.
2) TXOKO poolside restaurant: poor quality food at horrendous prices. Dry meat, pasta with no taste, croquettes for €6 that are less than a bite. Compare this to Tivoli Hotel restaurants by Chef Olivier where they serve real tasty food. TXOKO gets 4/10 from me.
3) Breakfast: options not great, food not great quality, and staff are overworked and stressed. We were served pre-cooked cold fried eggs, and bad coffee in half filled cups from the machine. I wonder who inspected their 5* rating.
4) Lobby smells of diapers and not a great experience to be in. Most luxury hotels smell luxurious and wonderful, you would want to be in the lobby.
5) Check-in vs Check-out: totally different treatment by staff during check-in vs check-out. Both at restaurants (TXOKO) and with the bag storage in the lobby. It’s as if they know you’re about to leave so they treat you differently.
Apart from the above, I think this place could be wonderful if they improved these points. Would rate this place 4.5/5* until they work on the above points."
"Wonderful experience, staff was lovely, rooms were sparkling clean, and air conditioner was impeccable. Outdoor balcony view was love could see the whole stunning views,and the sunrise as well as sunset view was spectacular!!!"
"This is a really great family hotel, second time here. Lots of things for youngsters to do. Maybe not so much for adults but keeping the shorties occupied is part of the reason for being here.
Staff are friendly and excellent, any problems you might have(or at least I have had) get rectified straight away. Food is good, great variety and lots of options. Room was excellent, comfortable, well equiped and clean. Could do with more coffee sachets though :D Oh, parking can be a bit of a pain, you either have to pay to use the car park or take a chance and use the rubble strewn and cratered free car park outside. That's my only minor gripe."
"The service was very good. Staff were friendly and helpful, especially a lady by the name of
of Sonsolas at the Guest Experience desk and Fabian at check in desk
The amenities was let down by the very low powered air conditioning that on warmer nights made sleeping uncomfortable. Also only one small bottle of water was provided for the whole stay. Thank goodness there is a mini supermarket across the road for bottle water. There was no tissue box.
Food at restaurants were good. We had breakfast and dinner.
Location is excellent, walking distance to shops and restaurants
We would stay there again"
"It was a lovely clean hotel. The all inclusive drinks were good quality. However the all inclusive meals were quite bland and lacked flavour
But I really enjoyed my stay"
Yes, there are holiday rentals in El Medano close to Bike Point El Medano, or you can select a more secluded option if you're looking for a relaxing stay. Nature enthusiasts will enjoy the beaches in El Medano. Make sure you have time to check out the mountain views and seafood restaurants during your trip.
How many holiday rentals will I find in El Medano?
With 24 Expedia holiday rentals, you're guaranteed to find just the right place for your El Medano stay.
What can I see and do in El Medano?
El Medano Beach and Playa de El Cabezo are a couple of lovely local spots to enjoy the outdoors, whereas family-friendly attractions include Bike Point El Medano. While here, Playa Chica and Playa El Salado are other places worth a visit.
What are holiday rentals like in El Medano?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in El Medano. Holiday rentals provide amenities such as WiFi and washers and dryers so you'll have all the comforts of home. If you're concerned about cleanliness, a holiday rental can offer a sense of safety away from shared hotel lifts and lobbies packed with people while still allowing you the excitement and enjoyment of travel. You'll also find more space in a holiday rental than in a standard hotel, which makes a holiday rental a popular option for a small group gathering.
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