Search Hotels Near El Portal Rainforest Center, San Juan

"This is a great property as a place to lay your head when traveling around the island. Some of the instructions on getting around, check in, and check out were confusing and depending on where you look for it (via website, text, email, handbook in the room) there was conflicting information. While being in the middle of nature and local living is part of the experience, if you are a light sleeper, bring ear plugs and an eye mask. Those coquís and other habitat like to be loud in the evenings and mornings. The breakfast room is open 24/7 which was a huge bonus as it had an ice maker and microwave along with kitchen utensils. The room itself was pleasant and was spacious for a solo traveler. The area felt safe as the location is gated. "

"Hôtel is ok, but not « boutique «  level. You are welcomed by someone in an office, handing beach towels and that is it. No water bottles in the room, bed was average and looked very cheap. No beach in front you can walk to the nearest access 5min away. There was supposed to have a coffee pot, but we never saw it. On the good side it is near the Luquillo food street which you could walk to. "

"During American spring break, we were fortunate that there was a corporate event for Spectrum Superstars. This meant the pool area was hardly crowded, and all the restaurants accepted walk-ins. However, this changed once the event ended and the spring break families arrived—you needed to be at the pool by 8 a.m. to secure a seat. The restaurants were also full, although you could usually get a table if you went for an early dinner around 5 p.m. I would highly recommend visiting the new Spanish tapas restaurant called Amaya. You should ask to be seated in Carlos’s section, as he was excellent. Iguanas is also worth visiting, as the food there was great as well. Now, regarding the 22 bed bug bites—I would strongly advise against staying in room 4024. The bed closest to the balcony was the only one I used, and the rest of the family used the other beds without any issues. This rules out rainforest or sand bug bites, as no one else was affected. I was the only person who used that bed, and the doctor also confirmed it based on the bite pattern and delayed reaction. I never expected a high-standard hotel to have a bed bug issue. The air conditioning also seemed to be malfunctioning, as the room always felt muggy. I would have considered returning during an off-peak time because of the staff, but bed bugs are a hard pass for me. I still feel disgusted."

"The property was clean and very easy access to all things good : beach, restaurants and the rainforest!"

"Such a nice and relaxing place to stay. Off the beaten path but not too far from Luquillo "