Apartments in El Seibo

"Terrible Week. Booked two rooms for my family and asked to have them next to each other, but the rooms weren't even in the same building. First night found cockroach in my room. Reported it and nothing was done so I trapped it under an overturned garbage can. Second night took a shower and the drain didn't work...water throughout the floor of the entire room. Reported both issues and they sent exterminators with respirators to spray poison. I told them I didn't want to sleep in a room with my kid that has poison but they didn't want to give me another room. I had to complain to three different people before I got a new room. Some slides at the water park were closed and never opened for the whole week. They stopped providing rides to the water park from the hotel so my kids and I had to walk it. Food was not great. My daughter was very ill from an undercooked hamburger served at the beach. Toilet in new room stopped working. They tried selling me on a VIP experience the next time I stay there...when I explained why I will never go back to that hotel the guy simply said, "Oh, okay, bye". Not once did any representative try to make things right. They truly don't care about the guest experience. "

"I loved the fact that the property was not too big, yet offered many restaurants and amenities. We loved the pools, the lazy river, and the swim up bars. You could also be on the ocean and swim in the protected part that was just left adjacent to the property. The main building, which had a bar and a piano bar, was very pleasant to sit in. I really enjoyed the tile fish and flora that decorated it and the butterfly collection. All the restaurants were nicely decorated as well. If you don’t have children, I recommend that you stay in the adult section. It has lovely pools. There were numerous activities you could involve yourself in, but I just wanted to swim and relax. The weather was perfect the last week of February. "

"Amazing! The food, the staff, 10/10"

"The property is obviously dated, as it relates to structure and amenities and is in need of an upgrade. The staff at this place are incredible! Extremely attentive, very interactive without being disruptive. The Food and Beverage team were phenomenal Waster and Danny at Main Lobby Bar deserve very special mention as their consistent timely service delivery was exceptional. Eli, Ronny, Emilio and Jose-Marte are absolute superstars!"

"Staff wonderful, food great, but after a day without hit water was hard to deal with."

"Amazing all inclusive vacation from the moment you step foot on grounds..!!"

"Loved it. The staff was absolutely fantastic. "

"Great place to stay with kids. All pools are kind of chilly. Would go to this resort again but wouldn’t do a swim up room unless our kids were still needing naps "

"Breathtaking property. They do a wonderful job of blending modern comfort with the natural beauty. Staff is very friendly and helpful. Located on the beach, this resort doesn't make you choose between a pool day and a beach day, you can have it all! "