Khách sạn El Serrat

"Habitaciones correctas, vistas panoramicas del restaurante, preciosas. Personal servicial y amable."

"El hotel está ubicado en un lugar privilegiado. Hermosa vista. Habitación limpia y con bella vista. Desayuno muy completo y delicioso. El personal es muy amable y servicial. Magdalena la mejor. Tuvimos un percance en carretera y ella se encargó de ayudarnos a solventar y nos acompañó en todo momento. Felicitaciones porque todo su personal son muy atentos! Más que recomendado. "

"Great stay! Great breakfast!"

"We booked this hotel for a cosy week away in the snow and cold, hoped for a spa, good food and a comfy room to watch movies, but what we were met with was the farthest thing from all of this despite advertising. The spa is an added cost PER USE despite the expensive room, the breakfast was, quite frankly, disgusting and cold, (the hot stuff like scrambled eggs, bacon, and sausages), and the Wi-Fi was SO SLOW we couldn’t watch a thing on netflix. For five days. We ended up leaving early, because...

"Excelente habitación "

"Room is pretty clean daily, staff is friendly and helpful. Amenities is good. Included breakfast could be better, was little too hot overnight. "

"Everything was perfect. The staff were really helpful, giving us tips on places to go. Iasmim and Mauro were great, also the Portuguese lady that I can’t recall her name. The hotel was clean and quiet, a good location if you have a car. "

"C’est sans contredit le plus complet et bel endroit pour séjourner dans la région de La Seu d’Urgell! Les repas étaient absolument délicieux, le centre de mieux-être était diversifié avec ses bains et espaces repos et le personnel nous a offert un service et une attention exceptionnelle tout au long de notre séjour! La visite du château avec un employé a également été un bel highlight! Je recommande sans contredit cet endroit! "

"Good hotel with free easy parking. The twin room was a good size and quiet. Staff were friendly but they could clear your table as they pass by. An extra coffee machine would help at breakfast. Food was good. Location is good as away from the busier areas such as La Massana."

"Staff was nice. Room was clean. Food was good for both dinner and breakfast."

"Correcto. A tener en cuenta que han cambiado de nombre ahora se llama hotel fénix "

"I recently stayed at this hotel and overall had a very pleasant experience. The property itself is well maintained, comfortable, and provided a relaxing atmosphere throughout my visit. What truly stood out was the staff — they were consistently warm, attentive, and genuinely helpful, which made the stay feel very welcoming. There were, however, a few areas that could use improvement. The dining experience was below expectations, both in terms of food quality and the availability of plates...

"Restaurants were incredible on site! Room was amazing!"

"Love the view"

"Staff in the restaurants and reception were great. Room was big and clean."

"comida de 10 personal muy atentos y sobre todo jordi ,es la segunda vez y repetiremos. gracias por la atencion"

"Room did not have a cattle nor a coffee maker. Staff was not necessary friendly. The gym only has benches with no weight, the 2 esteppets are not commercisl and don't work. There's no gym."