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Best Western Plus Hotel Excelsior

4.0 star property
Hotel in Erfurt with full-service spa and 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Plus Hotel Excelsior

Exterior
Daily buffet breakfast (EUR 20 per person)
Lobby
Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Suite, 2 Single Beds (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
In the heart of Erfurt Old Town, Best Western Plus Hotel Excelsior offers a luxurious retreat. Unwind with a Swedish massage at the full-service spa, connect with in-room WiFi, and enjoy dry cleaning/laundry services for your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Parking available
  • Room service
  • 24/7 front desk
The current price is 3.411.930 ₫
3.833.303 ₫ total
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed, Annex Building (Quiet Location)

Superior Room, 1 Double Bed, Annex Building (Quiet Location) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Superior Room, 1 Double Bed, Annex Building (Quiet Location)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed) | Room amenity

Suite, 1 Double Bed with Sofa bed, Annex Building (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Single Beds (Cozy Sitting Corner)

Suite, 2 Single Beds (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 2 Single Beds (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Comfort Room, 1 Double Bed (Cozy Sitting Corner;Oversized Room)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Single Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Portable fan
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Erfurt Old Town, a neighbourhood in Erfurt, Best Western Plus Hotel Excelsior is near a train station. Kramerbrucke and Rathaus are local landmarks, and the area's natural beauty can be seen at Egapark Erfurt and Nordstrand. Looking to enjoy an event or a game while in town? See what's happening at Ice Sport Centre Erfurt or Erfurt Exhibition Centre.
Visit our Erfurt travel guideOpens in a new window
Map
Bahnhofstraße 35, Erfurt, TH, 99084

What's nearby

  • Kramerbrucke - 7 min walk - 0.6 km
  • Erfurt Christmas Market - 9 min walk - 0.8 km
  • Erfurt Cathedral - 11 min walk - 0.9 km
  • Zitadelle Petersberg - 15 min walk - 1.3 km
  • Erfurt Exhibition Centre - 6 min drive - 4.1 km

Getting around

  • Erfurt (XIU-Erfurt Central Train Station) - 3 min walk
  • Stadion Ost Tram Stop - 5 min drive
  • Erfurt (ERF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Ristorante Roma - ‬5 min walk
  • ‪BLOCK HOUSE Erfurt - ‬6 min walk
  • ‪Jen - ‬5 min walk
  • ‪Cafe DA Vinci - ‬3 min walk

About this property

Best Western Plus Hotel Excelsior

Upscale hotel located in Erfurt Old Town
Take advantage of dry cleaning/laundry services, a bar and a full-service spa at Best Western Plus Hotel Excelsior. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A 24-hour front desk, meeting rooms and a banquet hall
  • Tour/ticket information, a lift and a front desk safe
Room features
All 77 rooms have comforts such as pillow menus, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and hairdryers
  • LCD TVs with digital channels
  • Coffee/tea makers, heating and housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per day)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Excelsior
Best Western Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior
Best Western Plus Hotel Excelsior Erfurt
Best Western Erfurt
Erfurt Best Western
Best Plus Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel
Best Western Plus Hotel Excelsior Erfurt
Best Western Plus Hotel Excelsior Hotel Erfurt

Frequently asked questions

Is Best Western Plus Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of 27 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on 21 Sep 2025 start from 3.411.930 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Excelsior?

Self-parking is available for EUR 18 per day.

What time is check-in at Best Western Plus Hotel Excelsior?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Excelsior?

Checkout is at 11:00 AM.

Where is Best Western Plus Hotel Excelsior located?

Located in Erfurt Old Town, this spa hotel is within a 10-minute walk of Angermuseum, Kramerbrucke, and Aegidienkirche. Neue Mühle and Erfurt Puffbohne Cabaret are also within 10 minutes. Erfurt (XIU-Erfurt Central Train Station) and Erfurt Central Station are within a 5-minute walk.

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Best Western Plus Hotel Excelsior Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 346 reviews
Rating 8 - Good. 162 out of 346 reviews
Rating 6 - Okay. 31 out of 346 reviews
Rating 4 - Poor. 7 out of 346 reviews
Rating 2 - Terrible. 3 out of 346 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022

10/10 Excellent

Dianne, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück Nettes kinderfreundliches personal Wir kommen gern wieder
Stayed 2 nights in Aug 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Ein absolut empfehlenswertes Hotel, nahe am Hauptbahnhof, Parkplatz im Hof. Sehr sauber und ruhige Zimmer. Tolles Personal am Empfang mit guten Tipps. Fußläufig alles gut zu erreichen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Junfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Nein
Stayed 2 nights in Jun 2025

8/10 Good

Michel

Liked: Cleanliness, amenities
Hotel près de la gare comme souhaité. Personnel aimable. Chambre correcte mais coté rue donc bruit du tramway et pas de climatisation ...
Stayed 4 nights in Jun 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Bra läge. Bra frukost. Kaffe/the på rummet uppskattas. Trist ingång och reception.
Stayed 1 night in May 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Hatte mir von einem 4-Sterne Hotel mehr erhofft. Gegend um den Bahnhof ist nicht schön.
Stayed 2 nights in Apr 2025

6/10 Okay

Stephan

Stayed 2 nights in Apr 2025

10/10 Excellent

Roswitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage, nur wenige Meter von Bahnhof und Innenstadt entfernt; großer, heller Frühstücksraum mit reich bestücktem Frühstücksbufett; Möglichkeit, Tee und Kaffee auf dem Zimmer zu kochen
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramona

Liked: Cleanliness, amenities
Sehr gut
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fußläufig zur Stadt und Nähe dem Bahnhof. Parken auf hoteleigenen Parkplatz möglich (18 eur Tag) aber deutlich teurer als 200m entferntes Parkhaus 10 eur Tag). Sehr gutes Frühstück.
Stayed 1 night in Mar 2025

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities
Leider bekam ich keinen Parkplatz, wo es in der Umgebung mit parken sehr schlecht aussieht
Stayed 1 night in Dec 2024

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im Zimmer war die vorbeifahrenden Straßenbahn zu hören. Das habe ich als sehr störend, besonders Nachts, empfunden.
Stayed 1 night in Dec 2024

10/10 Excellent

Byungju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Thorsten

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bei Anreise niemand an der Rezeption. Mitarbeiter stand länger rauchend vor dem Haus. "Guten Tag" spart man sich im Hotel leider überwiegend, auch am Telefon (Erfahrung über drei Tage). Das erste Zimmer war wg. unerträglichem Gestank (schon auf dem Gang) unzumutbar. Das zweite Zimmer war gut und sehr groß, wurde aber nicht gereinigt. Frühstück war ok. Code für den kleinen Safe kann man nicht selbst vergeben, man muss ihn an der Rezeption erfragen u. darf ihn nicht verändern! Fragwürdige Diebstahlsicherheit! Eine absolute Zumutung ist der extrem langsame Lift! Bei Anreise über 10 Min. gewartet! Ich würde dort nicht mehr wohnen wollen.
Stayed 2 nights in Nov 2024