Khách sạn Estate Bakkeroe

"It was just ok ‘ the staff were nasty like they didn’t want to be there."

"We really enjoyed our stay at Buoy Haus. The property was well kept and felt upscale as we had hoped. Our room was very clean and the entire staff was always friendly, helpful and polite. We saw some staffing issues with staff not showing up and previous staff having to stay late or work a second shift etc. We definitely felt horrible for those employees since they work so hard, and hopefully they are able to work out those kinks in order to keep the great staff they have. We ate at Isla...

"We enjoyed the property but didn’t love it. Great set up with two bedrooms, two baths with family room and kitchen. Elevator system is definitely a little strange, food on site is decent but we found better options when venturing out. Staff was friendly"

"The room & facility was great but the hosts were absolutely amazing! Highly recommend "

"Very spacious property and clean rooms!"

"Property was maintained well, views were breathtaking especially when there were cruise ships in port, a quiet resort not too far from downtown, bellhops were friendly and helpful room was as expected…there were a few nuisances though… We were told they do not clean rooms unless you stay there 7 days and they only come and clean it on the 6th day…we were staying 5 days so that didn’t apply to us and we were offered cleaning products. We were also told we had to take out our own garbage which...

"The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed."

"great staff"

"Ideal location."

"Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage"

"Angie & Karen (managers) were both very helpful and had the "Pride of Ownership" attitude. The feel was welcoming and quaint. Also, the amenities were great and focused on the guests. I've stayed at many places both for work and personal travel and the staff was great. Highly recommend!!"

"Staff always where's there to order us a cab and give us advice as to the island, and the water was consistently warm without troubles. I like how they're complimentary breakfast was not just a series of cereals and cold cuts, but was actually cooked. Small, but appreciated and with a lovely view. I can add the emphasize how beautiful the the rooftop, where there was both a pool, a bar, and a restaurant, truly was and especially at night. Stairs were not that big a problem, but for the elderly...

"We stayed in a 2 bedroom cottage, and we thought the rooms looked very nice. We had an issue with the cottage being warm most of the night as well as the TV not working properly. We reached out to staff, and they didn’t contact us until the next morning, which is when we were leaving. When we vacation, our non-negotiables are clean, comfortable rooms, and unfortunately, the second item wasn’t met. Also important to know that the only walkable food option is their restaurant, which does not...

"Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!"

"I enjoyed my stay here at island view guesthouse. The staff that assisted us were very friendly. They have this self serve for snacks and etc and you have to tally it up. I love the pool."

"A lot of money for the conditions of the facilities, A/C has not been given maintenance for a long time, does not cool, uncomfortable bed, old carpet, broken floor, broken closet doors, dirty balcony. The place needs repairs and remodeling. I don't recommend it."

"The property was at a prime, location, cleanliness, and friendly"

"!"

"Very close to the beach"