Khách sạn Estate Crown and Hawk

"Air and pool were great. MANY stairs..quite a climb would not recommend for older people or with any disability. Close to good restaurants and markets. "

"Check in was terrible. We arrived a couple hours early. As most travelers do. We were told to leave our stuff in the lobby. I had medicine that needed to be refrigerated. The resort was empty. No reason why they couldn’t give us an early check. We even offered to pay. Bar service was not good. Walked around us for 15 mins before acknowledging us. Food was absolutely not worth the price tag. Frozen Ellios pizza for insane money. Wild. Cold wings. Best thing we had was the jerk chicken....

"It was absolutely wonderful "

"First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can...

"Todo estuvo muy bien! Aunque recomiendo un poco más de mantenimiento y luz en el área de la piscina y la piscina! Gracias!"

"Bar and restaurant had great food, staff was very accommodating and willing to aid and answer all questions "

"The staff was really great, pleasant & helpful. The location is absolutely stunning, and it's right by the airport so extra win."

"The best place to stay and have all the comforts. Delicious food. Outstanding staff. Exceptional bar staff. Great location overlooking bay and downtown!!! Stayed here many times. NEVER DISAPPOINTED "

"If my review was solely on the view and the staff it would be a perfect review However the rooms and property need maintenance the sliding glass doors need roller replacement little hot water The pool was great and we were treated to a barbecue The on-site restaurant has excellent food and dining choices we had dinner there enjoyed the seafood soup the shrimp tarts and jerk chicken pasta Also included in stay was breakfast which was very hearty eggs potato’s and bacon However no where to...

"Staff was awesome and location was great. Some areas could use some updates but overall excellent and we would stay here again."

"Great room and staff"

"The staff was not friendly at all and the air conditioning to the room was broken. Unbeknownst to me, my room had been switched to another room and I was yelled at by housekeeping to leave immediately. When I went downstairs to inquire they told me I needed to pay the difference for the room and they had no record of me being on the premises. Had it not been for the fact that I was barely at the hotel, I would have left that first day. "

"Great view! Great location "

"The view is incredible. That is the last of my compliments. Hot water ran out after about 6 minutes. The power on the island went out almost every night which is terrible for someone who has to use a CPAP to sleep. It seemed as though all of the units around us had generators. If we had one it was never brought to our attention. We had no way to exit the compound because the gate would only open from the outside. This could be an issue if there is an emergency and you can't get out. We...

"We really wanted to love everything about this place, but the service is the worst that I have ever experienced at any hotel! They did a great job with the branding and marketing but unfortunately the experience does not live up to the expectation. The staff seemed like they really didn’t want to be there and the food was terrible at all of the restaurants. The staff in the pool area was especially miserable and not what you would expect when spending $1200 a night to stay. They were...

" If your idea of a vacation includes being awake all night, this is the place for you. A rooster perched right outside my window started crowing at 12:30 AM and didn’t stop until 5:00 AM. I got maybe 2 hours of sleep. This is not “local charm”—it’s completely unacceptable. At 4:00 AM I went to the front desk asking for another room. Esther told me nothing was available. That was false. I saw multiple empty rooms myself, and the next morning overheard the manager (Marsha) confirming they were...

"Yes it was very clean and staff was very helpful"

"It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or...