Khách sạn Estate Hermitage

"The ladies at the front desk were extremely rude and unfriendly. Every time I called with a question, they responded with attitude and were not welcoming at all. To make matters worse, we found three roaches in the kitchen area. I called the front desk to ask if they had a rodent or pest problem, and I was told yes. The only solution they offered was to move us to another room. Unfortunately, this completely ruined my vacation. I would not recommend staying at this hotel. Save yourself the...

"Absolument tout !"

"Nice place, the beach was beautiful!"

"Difficult to access with luggage... (a lot of steps to walk up). So it is for a young crowd. Nice views from the top though."

"Maintenance issues were dealt with immediately."

"The hotel is a nice hotel with a lot of steps. The room was nice but a little worn down with a window air conditioner, but it worked. The breakfast is included and that was good, great staff is super nice. I would come here again."

"Very simple rooms, showing their age. However, the views and ambiance were incredible. Staff is very friendly, and the on-site restaurant served an excellent dinner and breakfast. We'd definitely stay here again!"

"Great location near Magens Bay and 12 minutes drive to town. The property has great poolside views and a good coffee shop on property. Also great casual restaurant for lunch or dinner. Room was spacious. I had a room with a loft that was huge."

"Like most hotels in St Thomas, the place is dated. . .decidedly so."

"St John Inn has an incredible ambiance that makes it a wonderful experience all round. It is tucked into an eclectic part of Cruz Bay that may not work for everyone. It’s a bit on the older side but that’s also what creates its awesome charm & vibe! Karen and the staff are amazing. They will jump to help however they can, on any request. We felt so comfortable and taken care of during our stay. Loved the short walk to pretty much everything you might want to do. My husband and I had a...

"Nice location to go shopping, dinner, groceries! Hotel needs updating. A-lot of potential to make it historic. My stay was comfortable."

"We had a great stay. It exceeded our expectations. Lindsey and Chase treated us as royalty!! Always available and accomodating. Room was cozy, amazing views and accesible by car and just 99 Steps to town!!!"

"The experience was only ok because we complained about our A/C in our room not working and it was really hot during the day. So when we came back if felt like we were outside and the only time it felt decent was at night. The resort was pretty good too. Staff was friendly but just wish we would’ve had a working a/c unit especially when having two kids"

"It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV.."

"The property was well maintained."

"Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!"

"I didn't like anything about the hotel, especially the rudeness of the staff."

"Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage"

"The beach was great, awesome coffee shop and bar and beach grill. Loved it here!!"

"The Ritz was a wonderful stay. We booked the club room which I highly recommend because it makes dining so easy + open bar all day for those who care for it. You are 15mins away from a 20min ferry to St John's to explore those beautiful beaches as well. The staff was super friendly & helpful, & the property was spotless. Very nice fitness center/ pool/ and 4 restaurants on site. Highly recommend and will definitely return!"