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"Breakfast not adequate quality or choices, restaurant not available for lunch or dinner, staff don’t speak any English or foreign languages other than Russian"

"A welcomed experience at the Grand Fergana Hotel. I felt all the staff wanted to ensure my comfort and for me to enjoy my stay there They achieved it ! They were welcoming, polite, respectful, efficient to the point of helping to carry my shopping bags to the room, and worked as a team. Thank you to all. It was clean, tidy, aesthetically pleasing ..especially with the antics of the peacock and his four peahens :) I would be happy to return again."