"The main reason we booked the hotel was because it had a swimming pool.
Unfortunately on the occasions we went to the pool, the pool for proper swimming was blocked off for private classes. This left up to 20 people crowded into the "fun pool" which meant we couldn't actually swim in it without knocking into other people. It's totally wrong of the hotel to stop people using facilities they have paid for so that the hotel can make extra money for private classes.
The other big issue is that we paid for a posher room with a balcony only to find it was on the ground floor next to a path that all the staff used to come back and forth and hang around vaping on their breaks which meant we had no privacy. The view to the left was of the seaside which was nice but to the right was of the back entrance to the hotel and fire escape with paint peeling off. Why have the more expensive rooms here?
The staff were friendly and helpful overall and the restaurant food was good for breakfast as well as the evening meal we had. The room was fairly clean and the location was excellent."
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