Search Hotels Near Flagstone Winery, Cape Town

"The hotel is great and check-in was easy and effortless. I just wanted to make some suggestions: review the breakfast selection and quality and compare with other hotels to ensure its great quality and varied. Pay attention to the small details, at the rate you offer you can include a turn down service, make sure the mattress converters are new as the one in my room was old and worn (i could feel the middle of the bed). Also improve the professionality of your service. Small tweaks can turn your hotel from ok/fine to great! It will also ensure a return guest instead of being a once-off. The staff is very helpful, but perhaps train them to be forward thinking and focussed on great service."

"The room was okay, the bed was dirty the floors not great either. The fridge stunk !! I booked a room, upon arrival i was informed my bed was already sold to someone else and was forced to pay an additional fee for an upgrade as that was all that was available. Was told it's that or cancel the booking even though the email stated no refunds !! I had roaches running around and felt stuff crawling on me. Never again !! R550 paid for a terrible night of little sleep and i could not even eat or drink anything before washing dishes first. Never again "