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"We travelled as a family of 6 the last week of Oct and we had an amzing time. Lets start with the highlights. Daniel and Jesus at the pool made the week. They work so hard to make your day the best possible. Tip them well as they work hard for it. Santana, Ricardo and Nico at the pool bar and pool service were 5 star service and treated our kids so well too. Sandra at the ince cream and crepes place next door was also amazing. Always a smile and friendly to interact with. If you are looking for amazing service, great resort and food and dont care about nightlife then this is a must visit. Its a little confusing (and misleading) online to food options. At Estancia there is on restaurant ( La Casona) for breakfast and dinner. Only lunch option is poolside. There are 3 restaurants next dooe yo ucan go to, plus the ice cream / crepe place for dessert. It was fairly slow when we went and were able to walk in anywhere we wnated each night. Flamingos does have an amazing buffett breakfast we did most days. The service at resuarants is slow, so expect it to be! And because not everyone is all inclusive, you always have to wait and sign a bill - which became annoying when they took another 10 mins to dwliver it. The grounds are well manicured and staff around the resort are all so friendly. You can tell the genuinly care! The rooms are massive. One big downside - check in staff are not friendly - they need somw training from daniel and Jesus at the pool!"

"Beautiful place great food wonderful service everything was wonderful we will recommend this hotel"

"After reading some of the reviews, I was a bit worried about my stay. However, I can say I was very pleased. The staff were friendly, the grounds were clean. The rooms were attended to daily and restocked. There was not a large selection of places to eat, but you were not going hungry. People will always find a reason to write a negative review. Would there be more selection at a Riu?? Of course, but it is high we quality food? No. Of your expecting 5 star food all inclusives may not be your thing. What we saved staying here made it possible to do and see more than we ever have. Thank you for a great time. If we make it back to puerto vallarta we would stay again"

" The people treated me like family that was the biggest plus over all best vacati9n of my life!"

"Great service "

"Very good app "

"Staff excellent Stunning sunsets"

"We loved the Golf course space ! It was so quiet and relaxing ! The surrounding nature was amazing ! 😍"

"Yes"