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"Parking lot isn’t taking care of, pot holes and trash. Went to go to bed and felt dirt and sand all in my bed. The guy in the front was nice and cool. "

"Don’t let the name of the hotel throw you off — we would give the Marv Herzog Hotel six stars. From the moment we arrived, the experience was excellent. David at check-in was friendly, welcoming, and very efficient, which made the start of our stay easy and enjoyable. The room was quite large and very comfortable. It’s not fancy, but it is clean, spacious, and has everything you need for a pleasant stay. The covered parking at no charge is also a nice bonus. We went down for the 5 PM drinks and snacks, which was a really nice touch. Linda was the bartender and helped create a relaxed and friendly atmosphere. Breakfast was included and offered a great combination of hot and cold items. Everything was fresh and plentiful, and Jennie, who was serving breakfast, was warm and attentive. We left perfectly satisfied. My only complaint is that they use disposable Styrofoam cups instead of china mugs, which I really can’t stand. Aside from that small detail, everything was excellent. I would absolutely stay there again and would recommend anyone visiting Frankenmuth consider the Marv Herzog Hotel. It’s comfortable, welcoming, and offers great value with some thoughtful touches."

"Clean room, building was recently built, and so everything is being well-maintained. And the food was excellent for for breakfast. The Staff is very friendly. Didn’t have any issues."

"Refused a room. Harrassed by front desk and manager even after showing them proof of room purchase with receipt. Did not feel comfortable sleeping at this hotel so we did not check in to the room we payed for. We went to the crown plaza hotel down the road. Much better service. The manager also lied and said he refunded our room. We never got a refund"

"Overall Good "

"Hotel needed a lot of maintenance. The parking lot was secure but trough."

"Everything was wonderful, but the room service left a lot to be admired. When your special night for dinner comes up in a paper bag, it truly doesn’t set a great feeling. When your tag line is, luxury beyond your expectations and your room service comes in a paper bag? You can do way better than that."

"We have stayed here multiple times when in town and it’s always been a great experience.. I must say the staff is always very friendly and accommodating! Better than most hotels! "

"B"