Search Hotels Near For the Kids, Martinsburg

"Receptionist clerk was personable, courteous & extremely helpful/ a great prob solver. Room was quiet / opposite side of bldg from Hwy traffic, trade-off was it was on 5th floor at end of hall far from elevators. Had prob with door lock to laundry room / card failed to open but desk clerk went far beyond her duties to rectify - kuddos to her for superior service. I stayed 3 nites & price was reasonable. Brft was excellent with plenty of food choices. Brft service open until 9 AM & late checkout was much appreciated Parking was plentiful on both sides of bldg Nearby restaurant choices were numerous. Overall a great experience/ would highly recommend this hotel"

"They overbooked so my room was not available and I was left stranded at midnight "

"Neat and clean and very nice staff. Easy shuttle to casino"

"The bathroom was not clean on arrival- dirty sink, trash not empty, empty tissue box - the decaf and hot water at the breakfast set up were not hot - in fact I suspect the decaf coffee was stored overnight in the fridge - it wasn’t room temp -it was ice cold. The main restaurant was very slow - there was one other table when we arrived and it took 20 minutes for the food to arrive. The waitress said there was only 1 cook - I was a professional chef -I’ve served over 180 people in one dinner shift by myself"

"Very comfortable and quiet! Staff very nice "

"Breakfast was fresh and good. "

"Breakfast was good. Scrambled eggs, hot cinnamon buns, good sausage. Would have liked some fresh fruit or bananas."

"Shower faucet dripped and sink drain got stuck drained slowly "

"The hotel was very clean, very fresh, the breakfast was good and there was plenty of coffee always! The pool and all common areas were just as clean as our room, I was super impressed! The staff was friendly and they carry just about anything you need, even doggie treats! "