4/10 - Kém
Taylor
Đi cùng bạn đồng hành
22/12/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed at this property before and truly enjoyed our experience, which is why we had it saved in our Expedia favorites and were planning to return again in February. Unfortunately, this stay was very disappointing due to a significant ant infestation throughout the unit.
Ants were present in multiple areas, including the bathroom walls and sink, as well as heavily infesting the kitchen sink and countertops, along with the night stands. They were also found inside personal belongings, including my iPad case. Most concerning, my husband unknowingly drank from a cup that had been left on the nightstand for a short period of time and later discovered it was covered and filled with ants. This was both unsafe, distressing, and beyond disgusting.
We did not bring food into the apartment only bottled water and a fountain drink, yet the infestation was immediately noticeable and widespread. We documented the issue with videos and photos in all of the locations that can be provided.
This situation was unexpected and highly concerning, especially given our positive past experience and our intention to rebook. We hope this issue is addressed promptly, as it has left us unsure about returning in the future.
Taylor
Lưu trú 2 đêm vào Tháng 12, 2025