Search Hotels by Independent in Gabrovo

"The property messaged me two days before my booking, informing me that they had overbooked and couldn’t give me my room. They asked me to cancel my booking. I messaged back and asked them to cancel from their end as I had prepaid for my stay and cancellation was non-refundable. They didn’t cancel it. When I arrived in Star Dojran I visited the hotel, and they assured me that they will cancel the booking and that I will get my money back. They never canceled and I never got a refund."