2/10 - Tồi
Nicholas
Đi cùng gia đình
28/07/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would NOT recommend this property and will never stay here again. After checking in, we noticed some cleanliness issues with our room. I went down and talked to the front deck which told us they would be taken care of. No one ever came and handled the issue. We never would have stayed in the room had we known it wouldn’t have been recleaned. We went swimming the next day and there was an awful smell at the pool that MULTIPLE guests were talking about what smelled with urine and a dead animal. The fire alarm went off twice, once while my son was napping and once before 8 am the next day. The “kitChen” was stocked with 1/4 of a roll of paper towels and one spoon and one knife. Two of the disposable coffee cups were provided for our whole stay and were never replenished. I discussed all our concerns with the “manager” Jason, who said he would look into it all and promptly call me. We rechecked in while we were checking out to be told he was doing some paperwork and would call us. Never received the call. Save yourself some time and book at the staybridge across the road, you’ll be much happier.
Nicholas
Lưu trú 2 đêm vào Tháng 7, 2025