Search Hotels Near Gaisano Grand Mall, Davao

"Staff was friendly who worked up front ! The cashier at breakfast restaurant maydawe I think that’s what it’s called ! Anyway lady did not provide the 15% Dusit discount ! I spoke to cashier and front desk and neither knew how to simple just credit back the 15% as it’s not difficult and it’s standard ! When you make mistake fix it and do not say I’m night cashier write your info down and I’ll see what I can do ? That’s not a way to handle the situation ! Bathroom also leaked water all over floor from shower ! The pool area is nice and the Thai restaurant are good ! Housekeeping very good ! "

"Staff were very helpful and accomodating. The room was very clean. However, the sink wasn't draining properly and when reported, nothing was really done."

"Where do I begin? 1. We arrive early so knew we would have to wait for our room. BUT…they actually CHARGED us to enter the resort while we wait! Really?? Eventually they did give us the fee back as I complained to mgmt about that. Mgmt said they were sorry and shouldn’t have happened. 2. No hot water. We asked them twice to please fix it. No one ever came. 3. Very bad wifi. Even though online they claim to have wifi. We asked front desk and they admitted that wifi is very bad. 4. We made a point NOT to book a weekend as per the reviews, music is very loud. Regardless, they had a party every night until 1am. The bass is so loud that the doors actually shook and made noise. After two days we said no more and left. 5. They ask what time you want breakfast the next day. Who knows? I said maybe 830am or so? I don’t know. We went down to eat at 845am and were handed two plates with plastic over them. Stone cold. They simply make them ahead of time. They refused to give us a refund for the two days we didn’t stay but said “so sorry” about how loud the music was. It’s a party resort so if you want actual sleep at night, go someplace else. They sell day passes and cater to those people and not so much the actual hotel guests. You won’t be able to use the chairs by the water as the day pass people take them all. Seriously go someplace else. "

"The room is okey and staffs are friendly "

"All good"

"Great service.quiet and calm atmosphere. "

"Great service, staffs are hospitable. BUT, the food and drinks could use a little work. 😉"

"Too be honest this place is very clean, the only issue I had was the window unit was making noise, but, I ran out of luck, on this one! Nice bathroom too i was impressed! I recommend it, I will go back if anyone walks in a/c making noise, ask for a different room. Area is ok, but inside hotel is nice! "

"It's hard to say! The people are great! Service is excellent! But the smell the cracks on the wall, the star rates should change, i think orbits and expedia should get their own people come out and look at the locations to be honest before the rates stars. "