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Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with free breakfast and 24-hour fitness centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

8.2 out of 10
Guests loved the amenities.
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
The price is 2.488.492 ₫
2.761.729 ₫ total
includes taxes & fees
24 Sept - 25 Sept
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Room options

Available filters for rooms
Showing 3 of 14 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
Jetted bath
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
Jetted bath
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Wyndham Garden Galena Hotel & Day Spa
Pool
Hot tub
Breakfast included
Spa
9.4 out of 10, Exceptional, (413)
The price is 2.613.963 ₫
2.900.976 ₫ total
includes taxes & fees
29 Sept - 30 Sept
Wyndham Garden Galena Hotel & Day Spa

About the area

Map
9923 West US Route 20, Galena, IL, 61036

What's nearby

  • Grant Home - 8 min walk
  • Grant Park - 14 min walk
  • Belvedere Mansion - 15 min walk
  • Old Market House - 19 min walk
  • Dowling House - 2 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬6 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Galena Roasters - ‬2 min drive

About this property

Best Western Galena Inn & Suites

Hotel in the historical district
Free full breakfast, a fireplace in reception and a 24-hour gym are just a few of the amenities provided at Best Western Galena Inn & Suites. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking and extended parking
  • A 24-hour front desk, a front desk safe and a vending machine
  • Luggage storage, a computer station and coffee/tea in reception
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All guest rooms at Best Western Galena Inn & Suites feature comforts, such as air conditioning, in addition to Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Does Best Western Galena Inn & Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Best Western Galena Inn & Suites?

As of 22 Sep 2024, prices found for a 1-night stay for 2 adults at Best Western Galena Inn & Suites on 24 Sep 2024 start from 2.488.492 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Galena Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Galena Inn & Suites?

Self-parking and extended parking are free at this property.

What time is check-in at Best Western Galena Inn & Suites?

Check-in start time: 3 PM; check-in end time: 3:00 PM.

What time is check-out at Best Western Galena Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Galena Inn & Suites located?

Situated in the historical district, this hotel is within a 15-minute walk of Grant Home, Washburne House Historic Site and Grant Park. Belvedere Mansion and Galena-Jo Daviess County History Museum are also within 1 mile (2 km).

Best Western Galena Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay great pool great breakfast!!
Stayed 1 night in Sep 2024

8/10 Good

jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time with you
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Andrea

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This was the worst experience. We paid a lot of money for a room that smelled like mildew and mold. The lobby smelled horrible, there was water damage everywhere. The air conditioning unit was so loud I couldn’t sleep. The bed was gross and made me feel all itchy after sleeping in it. The smell in the room was nauseating. The pool was disgusting. Expedia shouldn’t even have this place listed on their site. We spent way too much money for what we experienced. Absolutely horrible.
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the sofa in addition to the two beds. Liked the balcony on backside. Delicious breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hot tub in the room.
Stayed 1 night in Aug 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crystal cave suite is amazing. Hot tub, sauna, and an awesome shower in the room. Perfect for a romantic getaway!
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man at the front desk was great! He was very friendly, funny, and accommodating. He offered me Best Western rewards which I have not been offered before; he also asked if everything was going okay when we passed through the lobby. The pool was nice (the indoor/outdoor passing was fun for us), the breakfast was plentiful,and the honeymoon suite was quite cozy! The two queen room my family was in was a good size and very cozy as well! Nice hotel in a cute little town!
Stayed 2 nights in Jul 2024

10/10 Excellent

Angeline

Stayed 1 night in Jun 2024

6/10 Okay

ghassan, burr ridge

Travelled with family and small children
Liked: Staff & service
Advertised Pics dont match when you see it personally. Poorly maintained and lobby for seating Overrated and not worth the money
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for over a decade. By far the best hotel option in Elgin for whatever my needs are. Hubby and I don't bother looking at other places.
Stayed 1 night in May 2024

10/10 Excellent

Pranil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great staff. Very accommodating. In the perfect location close to downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean suites. Friendly staff. Good breakfast included. Nice, safe area.
Stayed 1 night in Apr 2024

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled terrible. There was a potato chip in the blanket when we arrived and a brown streak on another blanket. Towels were dingy. Shower curtain moldy at the bottom. Dusty webs on the ceiling. Flickering lights in the bathroom. Dirty and dusty indoor/outdoor furniture. Not enough hot food at breakfast for all hotel guests. Pool and hot tub area dark and depressing. Yellow ring around hot tub. Dirty, weed-filled parking lot strewn with litter. Reasonably friendly staff. View from balcony would’ve been nice if grounds weren’t littered with pop cans and cigarette butts.
Stayed 3 nights in Jul 2024

10/10 Excellent

sutapa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The rooms are big and the location is convenient. But the hallway needs renovation and the breakfast could be better
Stayed 1 night in Jul 2024

4/10 Poor

Scott David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated, and in need of updating. Room was dirty. Bed uncomfortable. Had a spider and 2 other unknown bugs in our room, one of which was in the bed. Air comditioner on 62 the whole time, and room still not cool. Half of the lights in the room didn't work. Balcony has a constant water drip from above, not usuable. Breakfast not great. For over $200 per night, I'd rather pitch a tent in the woods! Never again.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not a bad hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Close to downtown
Stayed 1 night in Jun 2024