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"Here’s a structured review based on your feedback: --- **Hotel Review** **Overall Experience:** I recently stayed at this hotel during the Easter holiday, and my experience was not as expected. **Breakfast:** - Breakfast was okay, but the dining area was very busy. **Check-In Experience:** - The reception and security staff were not very helpful upon arrival. Had to carry all our luggages ourself. Food and Drink Prices: - Prices for food and drinks were excessively high for the quality offered. Pool Area: - The pool was consistently busy, and they often ran out of towels. Noise Levels: - There was loud live Hard Rock music every night until midnight, making it difficult for my kids to sleep. Theme Awareness: - I was not aware that the hotel had a strong focus on Hard Rock music, which was not suitable for our family. Kids Club: My kids only spend few hours out of 10 days stay? Conclusion: Overall, I won’t be returning to this hotel. "

"Ocean view room, clean and comfortable"

"Very good buffet for breakfast and dinner"

"Best breakfast I’ve ever had with the largest selection and highest quality. The pool beach setting is fabulous. Staff is wonderful and the restaurants are really unusually good."

"Breakfast good with good service and selection. Would definitely go back . Enjoyed the live music in lobby and the layout of hotel is very good."

"clean room, good view. Kind stuff👍"

"nice views, good and various breakfast"

"My 6 year old loved the kids club. The heated pools were excellent temperature for swimming in April. Rooms were a good size for a family of 3. Would highly recommend this hotel "

"Mixed Experience – Good Staff, but Several Frustrations Our stay was a mix of positives and negatives. On arrival, Expedia had incorrectly listed our children as infants, so we were asked to pay ~£700 extra despite booking a 2-bedroom family room for two kids - very frustrating. We also had to carry our own luggage to the room. Food was tasty but repetitive; breakfast, lunch, and dinner were mostly the same and themed restaurants were just minor variations of the buffet. No iron in the room (rentable externally for £20/week) and WiFi is free for only 4 devices. Never came across this in a hotel before,especially a Riu Staff were mostly friendly, especially the entertainment team, but towel staff could be more welcoming. Drinks were good quality, but tables and sunbeds weren’t cleared, guests are expected to dispose of their own glasses and plates. Overall, the hotel has good staff and basic comforts, but repetitive food and minor service shortcomings made our stay less enjoyable than expected."