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If I could give this hotel a negative 10,000 rating, I would. While some of the staff were somewhat polite, the overall experience was extremely disappointing.
The breakfast area was very unclean, and the food was terrible. The cook was dressed in all black with a hoodie over their head, which did not appear professional and made us uncomfortable. We were so disgusted by the food that we couldn’t even eat.
The room was also not properly cleaned—it was obvious the sheets had not been changed. On top of that, the TV didn’t work. The front desk staff attempted to fix it but were unsuccessful.
I spoke with the manager, Melissa, who promised us a discount for the inconvenience. However, at checkout, we were still charged the full amount. When I tried to speak with her again, I was told she was unavailable.
This was my first stay at Comfort Inn, and it will definitely be my last. I would not recommend staying here unless you have no other option. This was by far the worst hotel experience we have ever had—poor service, lack of professionalism, and unacceptable cleanliness standards. Please reconsider before booking.
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"The front desk worker told me that the room I paid for was unavailable and took 15 minutes to check me in. Once I got there, there was a live German roach on the floor. "
La Quinta Inn & Suites by Wyndham-Red Oak TX IH-35E
4/10 Poor
"AC does not work properly and shut off middle of nights. Bathroom shower does not work and water does not drain from tub. This is not a recommended location. "
"First night I got there the towels had stains on them and didn’t notice till I had put them on my body. Then the second day I came back from the racetrack and saw that the door to my room was standing wide open. No housekeeping staff anywhere so not for sure how long it had been opened. The manager can’t be reached until 3 days after I arrive home. I left on the 2nd day of a 3 day stay since the hotel was apparently not a safe place to keep my belongings or possibly myself. "
"2 queen room stay. 1 bed was gross with lots of hair in the sheets. Couch was worn out and filthy. Lamp shades were beyond worn out.
Breakfast was good.
Staff was nice. "
"Hotel is overall okay, located off the beating path but right next to restaurants and grocery stores. Price was great and the staff were wonderful. Where this hotel struggles is with it's age - rooms were clean and comfy, but the new coat of pain couldn't quite cover the stains on the couch, lamps, and walls or the broken furniture. Nothing was gross or unsafe, just very heavily used. Pool was in rough shape and the breakfast was the most mediocre I've had in a while. Overall good stay and no tegrets on the accommodation."
Yes, there are holiday rentals close to the most popular sights in Garrett, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Garrett?
Explore the area and family-friendly sights such as Waxahachie Sports Complex, or get out into nature at a spot like Bluebonnet Park. Ennis Public Theatre and Ennis Veterans Memorial Park are a couple of places you'll find in the wider area.
What’s a holiday rental in Garrett like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Garrett. Holiday rentals feature extras such as laundry facilities and kitchens so you'll have all the comforts of home. If you're concerned about cleanliness, a holiday rental can offer a sense of safety away from shared hotel lifts and busy concierge desks while still allowing you the excitement and enjoyment of travel. You'll also have more space in a holiday rental than in a traditional hotel, which makes a holiday rental a popular option for a small group gathering.
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