Search Hotels Near Gateway Regional Arts Center, Mount Sterling

"Pros: In a great location to all the things we wanted to do. Room was cute and the air conditioner wirked well. Cons: The shower head stunk and the tub held water and did not drain well. The wi fi on day one made it impossible to watch tv because to many people was on it but by day 2 no one was there and we has no problems with it. No house keeping so once i made coffee the 1st morning i had nothing left for the 2nd. Over all it was not to bad and fprnthe price we paid i was satisfied. "

"Needed more fruit options and add Greek yogurt as an option"

"It was terrible from the get go. The AC squealed so loud it felt like you were on a tarmac waiting on a plane to take off. We had a sound machine for our toddler and when turned on at full volume, you still couldn’t hear it over the AC squeal. It made it worse that the AC couldn’t actually get it cool. We were sweating so much none of us had a single blanket or sheet on us. You could feel every spring of the mattress which created a lot of discomfort when trying to sleep. The pillows were in terrible shape as well and you needed about four of them to finally feel like your head wasn’t laying straight on the mattress. We finally gave up around one o’clock and packed all the kids in the car and made our way to the Holiday Inn which was night and day different. "

"A wonderful place to stay. Quite and peaceful. Parking very accessible to the room."

"The room was very clean, air conditioning was excellent, staff was exceptional, parking was awesome. We really enjoyed our stay."

"Very nice room and great location."

"Everything was very good except one lady on the front desk was not friendly and we didn't get our fresh towels."

"I had to change my room keys 5 times. The 1st night the manager had to to let us in because 4 key cards never worked. One worker said its the battery in the lock another said my phone was wiping the code. They were laughing as i had to keep coming back to the front desk. blinds missing from the windows so I couldn't open the draps. The towel were awful. The bathroom was nice and clean. There were dogs barking and it sounded like someone was building a dresser above us. I will never stay there again."

"Had a family emergency. This all meant that our plans had to change. I stayed one of the two nights we had booked. I am greatly disappointed how incredibly insensitive both hotels. Com and Hilton have been. I was not asking for a refund, but a credit to use for another time. You both should be ashamed of yourself. I will NEVER use your services again and I will NEVER stop talking about this company negatively. SHAME ON YOU ALL!!!"