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"Room 133 was large and spacious. Delightful staff -Matteo at the front desk and Ariana at the bar - both simply wonderful at making us feel at home!"

"It was a nice relaxing time there and meals "

"We had heavy luggage as are also going skiing, so the location of HNN right near Principe Train Station & Flixbus stop was a big factor. But it's also an easy walk to all of the old town & the waterfront. When staying in hotels we always like option of a good breakfast included: HNN provides a very good one, with a variety of savoury, sweet, good pastries & cake, unlimited proper coffee, tea, juice, eggs etc. Reception staff v helpful, easy checking, stored our luggage pre & post check-in and checkout."

"An absolutely superb hotel that oozes old world charm. The staff are consummate professionals. The food is outstanding. The location is ideal"

"Misleading information about the spa being included with the hotel."

"Nice staff,clean and confortable bed.but breakfast with veryy few choices"

"Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!"