6/10 Okay
Roberto, GARLAND
Travelled with partner
23 Jun 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
LOCATION, LOCATION, LOCATION
This hotel’s location can’t be beat. They gutted several old buildings and connected them to create a hotel with many of the amenities you expect from a Hilton. Right in the old town WITH PARKING! Which was perfect for us since there is nothing better than a road trip throughout Europe.
We got a big beautiful suite #355 with a view of the old town. Absolutely stunning. The only reason I gave such a low score…..the smell!!!!! OMG it was worse than anything I have ever smelled in my life. There was a drain in the bathroom and every morning a horrific smell best described as a sewer would come wake us up. We will never forget it. It is now our inside joke when something smells bad we call it a 355 situation. We did not complain as there is obviously something wrong with their plumbing. So, not much they could do other than give us another room. And since we were only there 2 nights, we didn’t think there was any point. We just got the hell out of the room in the morning. Now if it had smelled the entire day it would have been a different story. We hate to complain but that smell would have been unbearable for any extended period of time. Not sure if they have this problem in other rooms but if you get suite #355 you’ve been warned.
All in all I would definitely stay in the hotel again. The breakfast buffet had everything you would expect. The location and the parking can’t be beat. I would just make sure I didn’t get room #355.
Roberto
Stayed 2 nights in May 2024