Neptune Resort

Property class: 3.5

Choose dates to view prices

A short walk from The Star Gold Coast and Gold Coast Convention and Exhibition Centre, Neptune Resort provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the steam room or the hot tub. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a grey sofa, white chairs, a wooden table, and sheer curtains.

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(45 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

A bedroom with a bed, pillows, a nightstand, a lamp, and a large window with a view of buildings.

2 Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Ocean View Penthouse

A spacious living room with a large window, a sofa, a coffee table, and a TV.

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

A balcony with a tiled floor, two chairs, a small table, and a potted plant.

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Garden View

A balcony with a table, a chair, and a view of tall buildings and trees.

Superior Apartment, 1 Bedroom, Garden View

9.2 out of 10
Wonderful
(7 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

A modern living room with a large TV, a dining area, and a sofa.

2 Bedroom Ocean View Sub-Penthouse

  • Ocean view
  • 159 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Apartment

A modern hotel room with a large bed, a wooden nightstand, a desk with drawers, and a window with blinds.

Superior Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About the area

Located near the beach, Neptune Resort is in Broadbeach, a neighbourhood in Gold Coast with great shopping. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Currumbin Wildlife Sanctuary and Warner Bros. Movie World. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Seniors Tennis Club or Gold Coast Turf Club. Take the opportunity to explore the area for water adventures such as surfing/body boarding and other activities like whale watching.
Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • A nighttime view of a modern indoor complex with a swimming pool, palm trees, and a sports field.
    Pacific Fair Shopping Centre
    3 min walk - 0.3 km
  • A beach with waves, a city skyline, and a sunset.
    Kurrawa Beach
    5 min walk - 0.5 km
  • A coastal cityscape with high-rise buildings, a beach, and a river.
    Gold Coast Convention and Exhibition Centre
    9 min walk - 0.8 km
  • A city skyline at night with illuminated buildings and a calm river reflecting the lights.
    The Star Gold Coast
    9 min walk - 0.8 km
  • The Oasis
    5 min walk - 0.5 km

Getting around

  • Broadbeach South Light Rail Station
    3 min walk
  • Varsity Lakes Station
    19 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    32 min drive

Restaurants

  • Guzman Y Gomez
    6 min walk
  • Sumo Japanese
    5 min walk
  • Outback Steakhouse
    6 min walk
  • Garden Kitchen & Bar
    8 min walk
  • Kiyomi
    8 min walk

About this property

Neptune Resort

  • Hotel near The Star Gold Coast
  • Close to Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre, Neptune Resort provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the steam room or the hot tub. Free in-room WiFi and a gym are available to all guests.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Free self-parking
    • An outdoor tennis court, tour/ticket information and a lift
    • Beach towels, a vending machine and barbecues
    • Guest reviews give top marks for the helpful staff and proximity to shopping
  • Room features
  • All rooms are individually furnished, and include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and dining tables.
  • Extra conveniences in all rooms include:
    • Separate baths/showers and hairdryers
    • 45-inch TVs with cable channels
    • Wardrobes/cupboards, balconies and separate sitting areas

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Frequently asked questions

Does Neptune Resort have a pool?

Yes, this property has an outdoor pool.

Is Neptune Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neptune Resort?

Self-parking is free at this property.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Neptune Resort?

Checkout is at 10 AM.

Where is Neptune Resort located?

Located in Broadbeach, this hotel is within a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Surfers Paradise Beach and Gold Coast Convention and Exhibition Centre are also within 3 miles (5 km). Broadbeach South Light Rail Station is only a 3-minute walk and Florida Gardens station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neptune Resort Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 386 out of 727 reviews
Rating 8 - Good. 242 out of 727 reviews
Rating 6 - Okay. 73 out of 727 reviews
Rating 4 - Poor. 20 out of 727 reviews
Rating 2 - Terrible. 6 out of 727 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, everything is super close so if you plan to stay for extended period of time then it is recommended. Resort staff was super nice too.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay- awesome resort, fantastic location! Looking forward to next years visit!
Stayed 16 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Parking facilities very good, location great, staff excellent, apartment well fitted out
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything was close by.. the beach the shopping mall and the Tram stop.. The only problem was traffic noise.
Stayed 9 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, straight forward check in & checkout, room is comfortable and clean, with all the basics. Well positioned, accessible to every popular places to visit. The property is so well maintained.. will definitely stay again in the future GC getaway.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to Broadbeach, Pacific Fair, casino, exhibition centre and metres to GC tram line. Pool and steam room is a must
Stayed 7 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the fifth floor it wasn’t too noisy . The hotel was in a good location. Room was about as expected for the cost . Nice cafe just next to the entrance.
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location clean apartment
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great facilities
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking clean place nice area good staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean, friendly staff, will stay again
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and overall a great place to stay.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room for 2 was very nice. Very clean and newly painted and decorated. Kitchen only had a few items. But it did work.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and comfortable&relaxing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized rooms for 2 people. Everything provided for a short stay. Only issue 2 bath towels for 2 people for 5 days not really adequate. Should have had 2 towels pp without charge. Kitchen . Bathroom bedroom. Lounge/dining room . Balcony. Laundry provided. Very happy with stay.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, location, friendly staff.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, near the beach and shoppingsenter.
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to shops and casino, enjoyed our stay here
Stayed 10 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a block away from the Broadbeach centre and beach. Not so much of a pool on site for swimming, just a small shallow kids pool. Rooms are newly refurbished spacious and clean. Staff are super friendly, they attend to your request immediately. Great stay, highly recommended.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Great room, good view and nice staff.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness
Great location. Pool was lovely. Unfortunately our bed was quite hard you could feel the springs. Staff very friendly and welcoming.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and roomy and renovated so it was very nice with great facilities …… the resort was excellent in terms of its facilities but the location was superb….. close to casino, restaurants and cafes and Pacific Fair Shopping centre!!!!
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service
Really great location
Stayed 8 nights in Feb 2025