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"Great customer service. Clean rooms."

"First, the bad - in the middle of a hard winter storm I took a half-hour shower and the hot water ran out. Now, the good - the hotel room was head and shoulders above what I expected, with a small but functional kitchen and finishes that were less luxurious than comfortable. In the middle of a hard winter storm the staff were universally friendly, including at both hotel and bar, which each deserve their own extremely positive reviews. Both Oak and Third, the restaurant, and the Rickhouse, the bar, were extremely friendly. Rickhouse has an excellent selection of beers they make themselves, plus usual staples, and Oak and Third provided not the best meal I've had in a while, but the best TWO meals I've had in a while. Both places were full of locals during my stay, and it was clear this was not simply a case of what's open, but "where everybody knows your name," which is always an excellent sign. Overheard conversation said that the hotel also opened their rooms to their staff who couldn't get home, so my impression was that they take care of their people. All in all, can't say enough good things. We didn't get our planned spa weekend, but we got an amazing weekend nonetheless and I fully intend to try again in the future."

"Pleasant staff, clean rooms, nice amenities and great environment. "

"Staff was awesome and fhe room was very clean and comfortable "

"Great staff"

"Huéspedes muy ruidosos "

"Great staff and room"

"Great place, friendly staff, great food and drinks. Brandy is the best! "

"Great"