Search Holiday Homes in Grafton

"There was no lift and although staff helped me with my case,I still had to climb up and down to the 2nd floor. I had asked for a lower room because I have severe heart failure, despite having booked in January, there were many people, far fitter than me on the 1st floor. My room was clean but the curtain was not hanging properly. Many of the carpets need a clean, so did the big window on the stairs which was filthy with cobwebs, The garden needed tidying up, there were cigarette butts everywhere. The parking was perfect. Most of the staff were very helpful."

"Stayed one night, room only. This is a great option if staying in the area. Very pleasant reception area and helpful staff. Our room on first floor was very lcomfortable and large enough for a sofa and sitting area with TV. Spacious bathroom. The only criticism is that the fittings are a bit outdated but worked fine. The pool is nice although the jacuzzi was out of action. We didn’t use it but there is a large fitness area with all the usual equipment. Plenty of free parking out front. Excellent value with Hotels.com. "

"Man the receptionist. Most of the time your staff are somewhere else, even mid of the day, no one answers the phone!"

"Only issue was no blackout curtain so light from courtyard disturbed sleep. However mentioned to staff and they said sorry and would feed back to managers "

"We came all the way from San Diego and Steph that worked at the front desk made our experience at this hotel absolutely wonderful. We can’t wait to come back and stay here again! Thank you."

"C"

"The location was great, with friendly, helpful staff and rooms had everything needed albeit a bit basic and plug sockets seemed a bit scarce. Breakfast was in a lovely area and really good - nice touch bringing fresh eggs of your choice. I would suggest bringing toast too so they don’t go cold when waiting for toaster! Would recommend as a great base for short trip."

"This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful. This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,"

"Great staff, clean rooms, fun times in the bar!"