Search Chalets in Grassthorpe

"The place, location and room were lovely - however the property does not have parking facilities!! And this was why I booked it. Due to an event I couldn’t buy the required ticket and now had to argue a ticket after staying g up and waiting for the parking to activate again. The parking arrangement should be made much clearer"

"Great room, lovely people. Will definitely book again"

"Clean room. Nice breakfast of our choices. Staff in restaurant were lovely but the person at the reception who handed the key card to us was not friendly. "

"Room clean and in good order. Breakfast and evening meal very good"

"yes"

"Fantastic hotel ,not just for golfers!! Dont look any further. Clean large classic twin room ,two double beds. Wonderful spa pool ,steam room,sauna facilities. Would highly recommend"

"We arrived and our room door was wedged open. The digital door lock did not work and had to be reprogrammed. The bed had a plank under the mattress to hold it up. There was a strong smell of cigarette smoke in the room. There were residents wandering around and could have been in our booked room as it was not secured. The communal area was dirty and the bins were overflowing. If you have a car bigger than a Corsa you will not have enough room in their marked car parking spaces. To top it off there was 2 people at the rear of the building smoking weed. I spoke to someone on the phone to tell them the issues and they were not bothered. I asked for a full refund but this was refused. They show an AA 4* accreditation but this accommodation would be lucky to get a 1*. We did not stay here and booked into a different hotel which was fantastic. AVOID AT ALL COSTS!!"

"had an evening meal and breakfast both very good"

"We enjoyed our stay. Staff were friendly and efficient. Couldn't fault them. Room was perhaps a little tired, although the bathroom was good and clean. The only issue we had was on the day of checkout some horrendous drilling started above our room before 9am. We intended to stay close to our checkout time of 11am, but had to leave before 9:30am as the noise was so bad. When I spoke to reception, they without any issue took some money off our bill as compensation. Am sure they would have moved us if we were staying longer. Was happy with how this was resolved."