Khách sạn Làng Great Hale

"Although the reception, library room and breakfast area were fine this hotel is in need of renovation. We stayed two nights and found the staff to be friendly and helpful. Especially Julia on the front desk. Our beds were large and comfortable but the room was dated with taps not working and the toilet hard to flush. Breakfast was adequate. We didn’t use the bar but it looked like a Wetherspoons. The hotel is set in nice countryside with quick access to the main road. It could be much better...

"No food on Tuesdays. Big disappointment after a long drive. Breakfast service poor. Mistakes and inexperienced staff"

"Got to the property late (as pre arranged) and managed to locate the reception person after finding the emergency number. Room was clean but a little tired looking apart from a new thick carpet. Facilities generally good but no plug sockets next to the bedside tables. I am a CPAP user so had to have the power lead running from the desk area on one side of the room to the bedside table on the other side creating a trip hazard across the floor."

"Lovely clean room but no breakfast facilities. I'm not sure if this is temporary or permanent. Staff were polite and helpful, parking was plentiful and safe."

"Wonderful place to stay. Very friendly people - quiet location Nice breakfast Will visit again"

"Only stayed one night so didn’t use all the spa facilities which looked nice. Our room was a very long walk from the reception, this was difficult to manage with my son who is autistic and has disabilities. If I stayed again I would specify that we needed to be nearer reception. Room was ok, but small fridge in room was very noisy and had to turn it off (it was unplugged when we entered room) and the air con unit in the corner of room also made a lot of noise as the evening went on and my son...

"Lovely welcome and great staff. Room good"

"No communication ended up in hospital messaged them no reply messaged again no reply nearly week gone now still nothing from them "

"Staff was very good and helpful, room was clean but a bit loud due to the water pipes. "

"Very comfortable bed, clean room We stayed for 2 nights. At check-in, we did not notice the sign in reception that you need to ask for a room refresh (before noon) We needed clean cups, glasses, tbags, but we asked in the pub on the second day and all were provided. The only downside is there isn’t really anywhere in the bathroom to dry towel on a two night stay, so maybe best to ask for refresh Excellent value for money"

"Good value especially given the location in the centre of town in the more historic part of the town near to St Wulfrums church and some good historic pubs"

"Perfect location and property"

"The code for the wasn’t sent to me, but a phone call fixed that. There are no staff so everything is done by phone or message. Car park is nearby and reasonable. The room was fine with a good shower although it smelt as if someone had been smoking on the landing (not the room) Breakfast is very basic, toast, yoghurt Nescafé and cereals. But that was ok. It’s fine for two nights but I wouldn’t have wanted to stay for a lot longer. Good value overall if basic. "

"Yes. Excellent service. First rate breakfast "