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"Clean room, staff helpful, downstairs restaurant was good"

"From check-in with Charlotte to the very end of the stay everything was absolutely perfect. The resort is tucked away amongst the vineyards, a quick walk/shuttle to just about anywhere you could desire. Their on property restaurant was a delightfully delicious surprise. We loved the pool and hot tub and can't say enough about the comfirt and convenience of the room and amenities. We also loved the incredible night sky view. We will absolutely return on a future visit to the area. Thank you to the entire team for everything. "

"This hurts me to write as I grew up in Masterton and Solway Park was always such an icon - NZ's most complete hotel, etc... When we came back to town recently to visit family, I was excited for my kids to stay there. Unfortunately, what we found was tired and in dire need of a refresh. I went to iron a shirt - the iron splattered red gunk (from the previous tenant no doubt) across my shirt. I went to call reception to ask for a new iron - the phone didn't work... I had a shower - the water ran cold after about a minute... Hopeless. And, as a local, embarrassing Oh, and I have to buy a new shirt now too. "

"Room needed a spring clean... coffee stained plug hole in sink, icebox needs defrosting (ice cubes would be great). Bathroom ceiling needs dead bugs removed, vent need webs removed, garbage bin pedal was broken. However it was clean. Good tv facilities were there but you had to sign in to stuff. We watched tv1 but it kept dropping us. Spa the treadmill vibrated when running at speed so remote was flung off and slammed into wall (all still worked)"