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Cross Keys Hotel by Greene King Inns

3.0 star property
Inn in Guisborough with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Cross Keys Hotel by Greene King Inns

Outdoor dining
Exterior
Twin Room | Desk, iron/ironing board, free WiFi
Bar (on property)
Exterior
Cross Keys Hotel by Greene King Inns welcomes travelers to its rural setting with attentive staff and practical amenities including free WiFi and parking. Guests refuel with meals at the restaurant and cap off their day with drinks at the welcoming bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is 2.018.803 ₫
2.422.702 ₫ total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi

Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, iron/ironing board, free WiFi

Family Quadruple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Digital channels
Desk
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Trundle Beds

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Digital channels
Desk
Wardrobe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Accessible

Comfort Double Room, Accessible | Desk, iron/ironing board, free WiFi

Comfort Double Room, Accessible

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Middlesborough Rd, Guisborough, England, TS14 6RW

What's nearby

  • Guisborough Forest - 2 min drive - 3.0 km
  • Teesside Autodrome - 10 min drive - 9.4 km
  • Teesside University - 12 min drive - 11.6 km
  • Riverside Stadium - 12 min drive - 12.2 km
  • Saltburn Pier - 12 min drive - 16.1 km

Getting around

  • Nunthorpe Station - 3 min drive
  • Durham (MME-Teesside Intl.) - 34 min drive

Restaurants

  • ‪Norman Conquest - ‬3 min drive
  • ‪The Voyager - ‬3 min drive
  • ‪Poverina Inn - ‬5 min drive
  • ‪Branch Walkway Cafe - ‬2 min drive
  • ‪Cross Keys - ‬1 min walk

About this property

Cross Keys Hotel by Greene King Inns

Inn in a rural location
Cross Keys Hotel by Greene King Inns provides amenities, such as a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this inn include:
  • Free self-parking
  • Smoke-free property, a vending machine and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Cross Keys Hotel by Greene King Inns have amenities, such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, heating and daily housekeeping

Similar properties

Front of property

The Blue Bell Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
7.6 out of 10, Good, 208 reviews
The Blue Bell Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Cross Keys Hotel Guisborough
Cross Keys Hotel Greene King Inns Guisborough
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Inn Cross Keys Hotel by Greene King Inns Guisborough
Guisborough Cross Keys Hotel by Greene King Inns Inn
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Cross Keys Hotel by Greene King Inns Guisborough
Cross Keys Hotel
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Cross Keys Hotel by Greene King Inns Inn
Cross Keys Hotel by Greene King Inns Guisborough
Cross Keys Hotel by Greene King Inns Inn Guisborough

Frequently asked questions

Is Cross Keys Hotel by Greene King Inns pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cross Keys Hotel by Greene King Inns?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Cross Keys Hotel by Greene King Inns on 2 Nov 2025 start from 2.018.803 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cross Keys Hotel by Greene King Inns?

Self-parking is free at this property.

What time is check-in at Cross Keys Hotel by Greene King Inns?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Cross Keys Hotel by Greene King Inns?

Checkout is at 11:00 AM.

Where is Cross Keys Hotel by Greene King Inns located?

Situated in a rural location, this inn is within 3 miles (5 km) of Guisborough Forest, Flatts Lane Woodland Country Park and Ormesby Hall. Roseberry Topping is 3 mi (4.8 km) away.

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Reviews

Cross Keys Hotel by Greene King Inns Reviews

8.4

Very good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 175 out of 429 reviews
Rating 8 - Good. 159 out of 429 reviews
Rating 6 - Okay. 66 out of 429 reviews
Rating 4 - Poor. 22 out of 429 reviews
Rating 2 - Terrible. 7 out of 429 reviews

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpfull especially Paul, wonderful fool, excellent decor and atmosphere in the restaurant area. A beautiful setting with convenient public transport
Stayed 4 nights in Aug 2025

10/10 Excellent

R P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly welcome - an excellent place to stay and restaurant was great too.
Stayed 1 night in Jun 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An additional easy chair in the bedroom would be good, one chair between two is poor, especially for we old and decrepit customers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at Cross Keys; room was perfect. Food was lovely & staff so friendly. Manager Ben helped us book another stay & was really helpful. Outside the building very neat & quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made very welcome
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, convenient for hospital visiting
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness is outstanding location is good easy to find made us feel very welcome and pricing is very good
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short work break

Nice warm room, comfortable bed plenty of space. Excellent breakfast. Dinner at night also good and hand pulled beer is well kept.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price, clean and staff very pleasant. Only downside was the noise from the road from about 6am. Would ask for a room at the back if I stayed again.
Stayed 1 night in Jan 2025

8/10 Good

Becky

Liked: Staff & service, room comfort

Good location for work

Friendly staff, great stop off for work.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Average hotel

Warm friendly welcome and overall good service from the staff. However remember to bring some ear plugs as the hotel is situated on a main road. The biggest let down is the shower lacks any decent water pressure. I have had better showers at campsites then at this hotel. Also, there was dirt falling from the ceiling in bathroom, which appeared to be coming from the fan, which shows how often they get cleaned / serviced. Overall an average hotel which could do with some investment.
Stayed 3 nights in Mar 2025

8/10 Good

Vernon

Disliked: Amenities
Looked after extremely well. Not certain about the lack of amenities in the double room for disabled people. Nowhere to hang bathroom robes or wash bags and for a non-disabled person the wash basin was extremely low, small and difficult as an older person to use.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just ideal quite and friendly
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend the Cross Keys to anyone .

Was a very good stay, staff very friendly, especially Eileen and Brad. They made a big fuss over my father who had turned 100yrs old, they made him feel very special.
Stayed 6 nights in Feb 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for car access. Lovely place, good value, great bedroom. Bathroom a little bit tired looking. Odd smell in the stairwell to first floor. Delicious breakfast served by lovely staff. Would go there again
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor signal/ wifi - it has a bed and shower

Stay was good other than wifi signal is weak and kicks you off every 30 minutes , also no phone signal so wouldn’t recommend if you need internet to work. It had a bed and a shower :)
Stayed 1 night in Aug 2024

8/10 Good

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and good service. Unfortunately we were in a front bedroom facing the road and therefore traffic noise was bad.
Stayed 2 nights in Nov 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Good food at a good price. Property in need of a good renovation. Bathroom door would not close, sink taps difficult/hard to operate and bed too high.
Stayed 3 nights in Jul 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm, friendly greeting. The room was well equipped and comfortable. Our only problem was toilet seat that moved and lid wouldn’t stay up. Other than that we enjoyed our stay. Breakfast good, dinner options great too.
Stayed 3 nights in Apr 2023

8/10 Good

Gerard

Liked: Staff & service, amenities, property conditions & facilities
ROOM LOOKING WELL USED - READY FOR IMPROVEMENT - EG. DOOR HANDLES/LOCK - BUT NOTHING SERIOUSLY WRONG
Stayed 1 night in Jun 2024

4/10 Poor

Lauren

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dirty.

Booked a family room for 2 adults, 2 kids, but apparently that was lost in translation and they had to make a bed up when we got there. The room itself was old, plaster hanging off the wall, black mould round the bath, and very old, worn cabinets that definitely need replacing. Wouldn't stay again in a hurry. Staff all seemed annoyed by our presence.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Ok but issues

Staff are friendly and provide good service, bathrooms in room are tired, room 11 tried to shower on 2 mornings at 630am, no hot water and water pressure is very poor, left a message with reception, after 1st time nothing done to improve it for the next day
Stayed 3 nights in Feb 2024

4/10 Poor

Kevin

Disliked: Staff & service

Crap

No store room to drop luggage off while we waited to check-in grandson used vending machine to get a packet of crisps only to find there was no coins in the machine to give him his change complained to reception only to be told there was nothing they could do and to ring the number on vending machine to complain so the crisps cost £5 then we went for a meal in the restaurant where our order was taken after waiting 30mins the waitress in formed us the order hadnt gone through so had to reorder and waited another 30mins very poor
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

No one available in reception to check in, waited 10 mins and had to find someone in the bar. Black Mould on ceiling in the bathroom and above the bed. Shower very poor water pressure and not very hot. Very noisy room due to traffic on road and too warm to keep windows closed Overall not worth the £90 paid
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The place is cosy and the bed was comfy, however there were no sockets next to the bed and worse, there was no water pressure in the shower at all. The staff promised to remedy it, but ultimately didn't do anything about it. Maybe a bad room, maybe a bad inn.
Stayed 2 nights in Jul 2022