Search Hotels in Gwarinpa Estate, Abuja

"When I arrived at the the hotel and presented them with my confirmation number and email from hotels.com they did nit honor the reservations stating that they do not accept reservations and that I would have to get refunded through hotels . Com and pay them additional cash to stay. I was very disappointed as i had already booked and paid for my stay online. After dealing with front desk for an hour they finally brought management who said he would then resolve the issue, that’s when he said to...

"The facility is ok but good be better. For the price of the room I give it a pass mark."

"The hotel staff claimed the hotel does not list on Expedia.com and that they did not receive my booking/payment. Actually they said they had not heard of Expedia.com before. I was told I could stay for the night; that they would try and confirm the payment the next morning before I check out; but that if they could not confirm, I would be required to pay cash before being allowed to check out. I refused this offer and left."

"They need to stop accepting online bookings as they disputed booking and payment despite confirmation email overall bad service and would have not even stayed and asked for money back ,extremely stressful for my partner and ruined his stay ,the staff did not even know that online bookings could be made ! Total shambles "