Khách sạn Hagatna

"Staff was extremely friendly and helpful after a bad experience it made our trip much better"

"The rooms had mold or signs of old mold. The rug was damped. The balcony had a lot of sand."

"Excellent staff."

"The whole place needs an upgrade."

"At first the AC wasn’t really working in the living room. So I had advised front desk, they were so sincere enough to give us another penthouse without extra charge. Very beautiful and clean. I’d come back again."

"Great place to stay for layovers. Close to the airport and reasonable priced."

"The property is old, but close to the airport, and faculty are super nice and responsive, anything happens they are willing to help, front desk is so helpful and very accommodating."

"Loved everything. Just feel like they need to add more soaps or larger bottles. Recommend!!!! Definitely going back!"

"The views were amazing, and the hotel’s beachfront location was fantastic. The only inconvenience was a ceiling leak in our bathroom. After reporting it to the front desk, we were moved to a different room within 24 hours, which we appreciated. Our original room was also a bit dusty, and some surfaces did not appear to have been thoroughly cleaned. The staff was friendly and helpful throughout our stay, but I wish the condition of the room had been better. Overall, the location and views were...

"同グループで3部屋予約したが、各部屋が隣にならないよう事前でメールし、了承を得ていた。しかし、実際は3部屋を並んで準備され、不便を強いられた。"

"You don’t get your security deposit back. -100"

"ホテル近辺にショップがもう少しあると良いなと思いましたが、朝食は美味しく高齢の母も満足してました？"

"とっても素敵なホテルでした！！ここに泊まってよかったです！また行きたいです！、"

"Amazing stay very quiet and clean."

"This stay was disappointing and expected a clean room, the sliding door glass was full of swipe marks possibly by using a dirty cloth and not wiping it dry, same goes with the glass panels on the balcony railing (same situation). We had to rooms, the other only had 1 chair in the balcony while the other had 2 with a side table. Worse was the drapes, they couldn’t open or close and was told the engineer dept was going to fix it but never showed up. Breakfast buffet offering were mediocre,...

"Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks."

"Home away from home."

"毎日一泊ずつ増やしての宿泊だったのですが、臨機応変にお部屋の変更などなく対応をしてくれました。テニスの大会での宿泊だった為荷物が多く、大変助かりました。ありがとうございました。"

"Nope"